assistant manager - retail

Cosmaroma; Kitchener; On-site; CAD 30,000 - 60,000; Full time

Job summary

A dynamic retail company in Kitchener seeks an Assistant Retail Manager to oversee daily operations, supervise staff, and drive customer satisfaction. The role involves supporting the store manager, managing employee scheduling, and ensuring smooth sales processes. Candidates should have experience in retail management, excellent communication skills, and the ability to foster a positive team environment. This position offers a full-time work schedule and various benefits, including casual dress, on-site parking, and store discounts.

Benefits

Casual dress

On-site parking

Store discount

Qualifications

• Proven experience in home improvement retail management or assistant manager roles with supervising responsibilities.
• Strong skills in negotiation, customer service, and communication to effectively lead teams and engage customers.
• Familiarity with POS systems, merchandising techniques, and retail math principles.

Responsibilities

• Assist the store manager in overseeing daily store operations including sales and customer service.
• Supervise and motivate team members to achieve sales targets.
• Manage employee scheduling and development.

Skills

Negotiation skills

Customer service

Communication skills

Organizational skills

Tools

POS systems

Job description

Assistant Retail Manager

Company: Cosmaroma

Posting Date: December 22, 2025

Overview

Join our dynamic retail team as an Assistant Retail Manager and become a vital leader in delivering exceptional customer experiences! In this energetic role, you will support store operations, supervise staff, and ensure smooth daily functions. Your enthusiasm and management skills will help foster a positive environment where sales thrive, inventory is well-managed, and customers leave satisfied. This position offers an exciting opportunity to develop your leadership abilities while contributing to the success of a vibrant retail environment.

Duties

• Assist the store manager in overseeing daily store operations, including sales, inventory control, and customer service.
• Supervise and motivate team members to achieve sales targets and maintain high standards of service.
• Manage employee scheduling, training, and development to ensure a knowledgeable and engaged staff.
• Oversee point-of-sale (POS) systems, cashiering procedures, and cash handling to ensure accuracy and security.
• Coordinate purchasing, merchandising, stocking, and pricing strategies to optimize product presentation and inventory levels.
• Conduct interviews for potential new hires, participate in recruiting efforts, and facilitate employee orientation sessions.
• Monitor store performance metrics such as retail math (sales calculations), budgeting, and sales management to drive continuous improvement.

Requirements

• Proven experience in home improvement retail management or assistant manager roles with supervising responsibilities.
• Strong skills in negotiation, customer service, and communication to effectively lead teams and engage customers.
• Familiarity with POS systems, merchandising techniques, marketing initiatives, and retail math principles.
• Excellent organizational skills with the ability to manage time efficiently across multiple tasks such as training, scheduling, and stock control.
• Previous experience in home improvement stores or similar retail environments is preferred but not required.

Embark on a rewarding career where your leadership fuels success! We are committed to fostering growth through comprehensive training & development programs while providing a supportive environment that values your contributions. If you?re passionate about retail management and eager to make an impact?apply today!

Benefits

• Casual dress
• On-site parking
• Store discount

Job Type: Full-time

Pay: $21.00-$24.00 per hour

Expected hours: 40 per week

Work Location: In person

Location: Kitchener, ON