Assistant Manager, Food Services

Compass Group North America; Carbonear; On-site; CAD 50,000 - 65,000; Full time

Job summary

A leading foodservice company in Carbonear, Newfoundland and Labrador, is seeking a team leader to oversee dining operations. The role involves training staff, managing orders, and ensuring compliance with quality standards. The ideal candidate has a degree in Food and Nutrition Management or a related field, with strong supervisory experience and customer service skills. Join a company committed to diversity and career growth.

Qualifications

• Strong supervisory experience is essential.
• Excellent communication skills are required.
• Ability to lead and motivate staff is crucial.

Responsibilities

• Train and develop a team to provide customer service.
• Monitor and organize orders with invoicing.
• Ensure compliance with quality assurance programs.

Skills

Customer Service excellence

Strong supervisory skills

Problem-solving judgment

Detail-oriented

Strong proficiency in MS Office

Strong proficiency in dietary software

Education

Degree or diploma in Food and Nutrition Management

Degree in Business Administration

Degree in Hotel and Restaurant Management

Job description

Overview

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Compass One Healthcare is a premier healthcare company with 46,000 engaged team members who are focused on delivering quality, value, and exceptional patient experience through specialized services and protocols in more than 1,650 hospital and health system locations in 48 states. Through a combined three-quarters of a century of healthcare experience, Compass One offers seven customer-focused core services: Food and Nutrition, Environmental, Patient Transportation, Laundry & Linen, Healthcare Technology Solutions (Clinical Engineering), Facilities Management, and Ambulatory Services. Compass One is committed to the growth and development of its associates, and its unique Positive ImpressionsTM program features a team of 100-plus Patient Experience Managers dedicated to driving a better experience in each of our hospitals. Also, Compass One’s exclusive partnership with Press Ganey leverages rich analytics to better understand how to improve experiences for patients, family, customers, caregivers, and the community.

Responsibilities

• Train, develop and lead a team of associates capable of providing great customer service.
• Monitor and organize orders with weekly invoicing.
• Perform administrative duties.
• Be accountable for client and customer relationship building.
• Ensure strict compliance of Compass Quality Assurance and Health and Safety Programs.

About you

• Degree or diploma in Food and Nutrition Management, Business Administration or Hotel and Restaurant Management.
• Help the Manager oversee the residential dining operations.
• Strong supervisory experience.
• Ability to provide excellent judgment for problem-solving and strong arithmetic skills.
• A passion for Customer Service excellence.
• Detail-oriented and thrive in a fast-paced environment.
• Solid team player with an emphasis on customer service.
• Strong supervisory skills and the proven ability to motivate, lead and coach staff.
• Superior client relationship skills.
• Excellent communication skills (written and verbal).
• Strong proficiency in computer skills, MS Office (Word, Excel, Outlook etc.).
• Strong proficiency in dietary software is an asset.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [e-mail] for further information.