Assistant Manager

Laura Canada Inc.; Guelph; On-site; CAD 45,000 - 60,000; Full time

Job summary

A family-owned retailer in Ontario is seeking a Team Leader to deliver exceptional customer experiences. Responsibilities include styling, training the sales team, monitoring sales targets, and daily store operations. The ideal candidate has a passion for fashion, customer service experience, and leadership abilities. The position offers career development opportunities, a supportive management team, and good work-life balance.

Benefits

Group insurance plan

Telemedicine service

Career development programs

Good work/life balance

Qualifications

• Experience as a team leader or sales trainer is essential.
• Must have strong customer service skills.

Responsibilities

• Act as a stylist to build personalized wardrobes for customers.
• Develop and train the sales team on customer service and product knowledge.
• Monitor sales targets and take actions to influence store results.
• Perform daily tasks like pricing, processing shipments, and maintaining store cleanliness.
• Open and close the store as required.

Skills

Passion for fashion and customer service

Strong selling skills

Customer service skills

Job description

Laura Canada is a family-owned retailer housing two iconic women’s fashion apparel brands, Laura and Melanie Lyne. Based in Laval, Quebec, we design, produce, market and sell quality apparel across Canada. We proudly employ over 2,000 dedicated team members and operate more than 140 retail store locations as well as laura.ca and melanielyne.com. We attribute our success to the unwavering commitment of our team to delivering outstanding customer experiences while embodying our shared values of integrity, respect, teamwork, performance, and passion. We believe that delivering an outstanding customer experience is driven by our commitment to an outstanding employee experience.

Job Description

Join our team to achieve your full career potential! We are proactive, outside the box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine! Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help generations of Canadian women to look and feel their best.

Overview

Join our team as a Team Leader to support store teams, deliver exceptional customer experiences and grow your career with a company focused on development and career growth.

Responsibilities

• Act as a stylist to build a personalized wardrobe for customers.
• Develop and train the sales team on exemplary customer service, promotion of programs, product knowledge and current trends.
• Monitor sales targets frequently and take the required actions to influence the store’s results.
• Perform daily tasks such as changing prices, processing shipments/transfers, and keeping the store clean.
• Open and close the store as required.

Don’t miss this opportunity to join an exceptional team!

Qualifications

• Contagious passion for fashion and customer service
• Experience as a team leader or sales trainer
• Strong selling and customer service skills

Additional Information

• Dynamic and passionate team
• Group insurance plan and various employee programs, including a telemedicine service
• Career development and advancement program
• Supportive management team and good work / life balance

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