Assistant Manager

FOOT LOCKER; Brampton; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading athletic retailer in Brampton seeks a Customer Experience Leader to coach and motivate a team while ensuring high levels of customer satisfaction. Candidates should have a minimum of one year’s experience in a customer-facing role and be passionate about delivering an elevated retail experience. The role includes flexible hours and offers numerous employee benefits.

Benefits

Competitive pay

Employee discount

Paid time off

Medical and dental coverage

Development opportunities

Qualifications

• 1+ years of experience in a customer-facing sales setting.
• Comfortable engaging customers to deliver an elevated experience.
• Motivated to achieve results through customer interactions.
• Resourceful in responding to retail environment changes.

Responsibilities

• Coach and motivate your team to drive sales.
• Ensure high levels of customer satisfaction.
• Deliver sales and operational expectations.
• Act as a partner between customers and store leadership.

Skills

Leadership

Customer service

Sales motivation

Adaptability

Problem-solving

Job description

Overview

You can’t think of anywhere else you’d rather be. You enjoy coaching and teaching your team to continually improve how they deliver a great in-store Customer Experience, and you’re now ready to start leading the team with all aspects of the Customer Experience, including: store operations, training, employee management, visual merchandising, and asset protection. In the absence of the Store Manager, you will assume all managerial duties. Your performance will be measured by your ability to drive sales and maximize profit goals for a specific store.

Responsibilities

• Coaching, and motivating your team to drive sales that deliver exceptional customer service
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, customer experience, merchandising, visual, and operational expectations
• Act as a partner between customers, sales associates and store leadership
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

Qualifications

• Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
• Confident and comfortable engaging customersto deliver an elevated experience
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
• Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
• Initiates completion of tasks or activities without necessary supervisionStrong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
• High level of ethics, values, integrity, and trust
• Flexible availability – including nights, weekends, and holidays

Benefits

• Rate of Pay: $22.70 / hour
• 30-50% Employee Discount
• Paid Time Off
• Life, Medical and Dental Coverage
• Defined Contribution Plan
• Stock Purchase Plan
• Development and Advancement Opportunities