Assistant Front Office Manager Fairmont Jasper Park Lodge

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 52,000 - 57,000; Full time

Job summary

The Fairmont Jasper Park Lodge, located in the stunning Jasper National Park, seeks an Assistant Front Office Manager to lead their team and provide exceptional guest services. This full-time role involves managing daily operations, training staff, and ensuring high standards of service, making it a perfect opportunity for a motivated leader in the hospitality sector.

Benefits

Subsidized staff accommodation provided

Complimentary meal in staff cafeteria each shift

Access to Employee Travel Program

Discounts on hotel Food & Beverage, Spa and Golf Memberships

Qualifications

• 1 year leadership experience at a luxury setting required.
• Excellent knowledge of Front Office and Hotel procedures is an asset.
• Previous customer service experience required.

Responsibilities

• Assist in managing and staffing the Front Office department.
• Train and inspire Front Office colleagues.
• Oversee performance management and conduct reviews.

Skills

Leadership

Customer Service

Communication

Team Development

Education

University/College degree in a related discipline

Tools

Opera PMS

Microsoft Windows applications

Job description

Assistant Front Office Manager Fairmont Jasper Park Lodge

FAIRMONT 1 Old Lodge Rd, Jasper, AB T0E 1E0$52,000–$57,000 a year - Full-timeFairmont Jasper Park Lodge Job detailsPay$52,000–$57,000 a yearJob typeFull-timeLocation1 Old Lodge Rd, Jasper, AB T0E 1E0Full job descriptionCompany DescriptionFairmont Jasper Park Lodge is a premier year-round resort offering exceptional outdoor adventures for both guests and colleagues. Jasper is a haven for nature lovers and adventure enthusiasts, surrounded by the majestic Canadian Rockies and breathtaking landscapes.Job DescriptionSalary Range: $52,000-$57,000 gross annually, based on previous experience and educationShowcase your interpersonal strengths as an Assistant Front Office Manager, you will lead, train and recognize your team in support of exceptional guest service! In this role you will support the hotel by:Assisting the Front Office Manager and Director of Front Office in all aspects of the departmentEnsuring proper staffing and scheduling of all Front Office colleagues in accordance to productivity guidelinesCommunicating through pre-shift logs, emails and departmental meetings, all pertinent information for the respective shifts and areas of operationTraining, inspiring, developing, and recognizing Front Office colleaguesTaking ownership of performance management including one on one coach & counsel sessions, maintaining performance logs and conducting performance reviewsEstablishing initial department training as well as ongoing training on new systems, programs and processes in the departmentCompleting other duties as assignedQualificationsYour experience and skills include:Previous 1 year leadership experience at a luxury setting requiredExcellent knowledge of Front Office and Hotel procedures assetPrevious Customer Service Experience requiredGeneral knowledge of key departments, including Housekeeping and Maintenance an assetPrevious Opera PMS experience requiredComputer literacy in Microsoft Windows applications requiredUniversity/College degree in a related discipline an assetJob Perks & Benefits:Subsidized staff accommodation providedComplimentary meal in our staff cafeteria each shiftAccess to Employee Travel ProgramDiscounts on hotel Food & Beverage, Spa and Golf MembershipsAdditional InformationVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.APPLY TODAY: You can find out more about life working at Fairmont Jasper Park Lodge - Jasper Park Lodge | Fairmont Mountain Meetings | (fairmontmtnjobs.com)Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

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Canadian Rockies

Considering Working in Jasper, Alberta?

Jasper is a popular tourist destination, and has employment opportunities in the tourism and hospitality sectors. Jobs related to outdoor activities, accommodation, and services catering to visitors are commonly available. Additionally, there may be opportunities in retail, healthcare, and other support services.

If you're interested in working in Jasper, it is essential to consider the local job market and explore opportunities that align with your skills and interests. Here are some steps you can take to find work in Jasper:

Understanding the Local Job Market and Working in Jasper, Alberta

Understand the industries that thrive in Jasper National Park; Tourism, hospitality, outdoor recreation, and service-related job sectors are often significant in places like Jasper. Laern about working in the area and learn about the businesses, accommodations, and lifestyle choices that match Jasper employment.

Lifestyle and Employment while Working in Jasper National Park

Explore websites of companies in Jasper that align with your career goals and lifestyle.

Consider acquiring or enhancing skills that are in demand in Jasper's job market. This could improve your competitiveness and help you excel in Jasper's workforce. Remember to tailor your application materials (resume, cover letter) to each job application and follow any specific instructions provided by employers.

Jasper Alberta's Employment Accommodations

Jasper National Park is a stunning and popular national park located in the Canadian Rockies in Alberta, Canada.

Living in Jasper allows residents to enjoy the natural beauty of the park, with easy access to outdoor activities such as hiking, wildlife viewing, and skiing. It is essential to note that living and working in a national park area has unique considerations, including limited development accommodations to preserve the natural environment.

If you are considering employment and living in Jasper National Park, you may want to explore the housing options in Jasper itself or nearby towns like Hinton, which is located just outside the park boundary. Keep in mind that housing availability and costs can vary, so it's advisable to research and plan accordingly. Additionally, employment opportunities may be tied to tourism, hospitality, or other industries related to the Park and its visitors.

Job Opportunities in Jasper National Park

1. Parks Canada Jobs

• Park Wardens - Law enforcement, wildlife protection, and visitor safety.
• Interpretive Guides - Lead educational programs, hikes, and wildlife tours.
• Visitor Services Attendants - Work at visitor centers, providing information.
• Conservation Officers & Ecologists - Protect and manage the park's environment.
• Maintenance Workers - Trail upkeep, infrastructure repairs, and facility maintenance.

2. Hospitality & Tourism Jobs

• Jasper Hotel & Lodge Staff - Front desk, housekeeping, concierges, and management.
• Restaurant & Cafe Workers - Servers, bartenders, cooks, and baristas.
• Tour Guides - Leading sightseeing, historical, or adventure tours.
• Retail & Gift Shop Staff - Working in souvenir shops and outdoor gear stores.

3. Outdoor Adventure & Recreation Jobs

• Rafting & Kayaking Guides - Leading groups on rivers.
• Ski Resort Staff - Ski instructors, lift operators, and patrol.
• Hiking & Backcountry Guides - Leading hiking and backcountry trips.
• Wildlife & Photography Tour Guides - Helping visitors spot wildlife.
• Equipment Rental Staff - Assisting visitors with gear and rentals.

4. Transportation & Support Services

• Jasper Shuttle & Tour Bus Drivers - Driving visitors between attractions.
• Equipment Technicians & Mechanics - Maintaining rental equipment.
• Parking & Traffic Control Staff - Managing visitor areas.

5. Research & Education

• Jasper Wildlife Biologists & Ecologists - Studying and preserving the ecosystem.
• Research Assistants - Assisting in environmental studies.
• Environmental Educators - Teaching conservation programs.

6. Volunteer & Seasonal Jobs

• Jasper Trail Maintenance Volunteers - Assisting in maintaining hiking trails.
• Event Coordinators - Working at events and festivals.
• Student & Internship Programs - Seasonal jobs with Parks Canada and tourism companies.