Assistant Department Sales Manager, Camping

SAIL Outdoors Inc.; Laval; On-site; CAD 50,000 - 70,000; Full time

Job summary

A retail company in Quebec is seeking a Department Manager to lead a team in delivering exceptional customer service and achieving sales goals. The successful candidate will coach and empower team members while ensuring that objectives are met. A strong customer service background and adaptability are essential. Competitive benefits include employee discounts and group insurance.

Benefits

Generous employee rebates

Privilege discounts with partners

Continued training

Employee and Family Assistance Program

Group insurance program (50% of premiums paid by employer)

RRSP with employer contribution

3 weeks vacation

Sick days

Years of contribution recognition program

Qualifications

• Proven exceptional customer service skills.
• Strong sales knowledge and ability to advise customers.
• Experience in coaching and empowering teams.

Responsibilities

• Provide excellent customer service and advice.
• Coach and empower the team.
• Ensure departmental objectives are met.

Skills

Customer service

Sales

Team coaching

Adaptability

Goal achievement

Job description

SAIL Outdoors is a company from Quebec that offers a vast selection of brand-name products for outdoor sports, camping, hunting, and fishing through their Quebec and Ontario stores.

Job description

I am my Department Manager’s right hand and I’m a reference in terms of customer service and sales. The employees in the department can count on me to answer their questions.

In this position, you will not be bored

You will work alongside the other members of the management team. Your days will be full as you will take charge of the following responsibilities:

• Listening, advising, and offering exceptional customer service to our customers;
• Mobilizing, coaching, and empowering the team by sharing the company as well as the management team’s vision;
• Ensuring that objectives are met in the department by structuring and organizing the work to be done;
• Being the point of reference when it comes to applying standards and policies for the department, as well as in customer service;
• Creating a selling and customer experience culture in my department;
• Supporting my Department Manager and ensuring that instructions are respected in his/her absence.

Benefits offered

• Generous employee rebates
• Privilege discounts with partners
• Continued training
• Employee and Family Assistance Program
• Group insurance program (50% of premiums paid by employer)
• RRSP with employer contribution
• 3 weeks vacation
• Sick days
• Years of contribution recognition program

– You always put the customer first?
– You are a reference in customer service, sales and product knowledge?
– You show adaptability and act as an agent of change in your team?
– You know how to get results and achieve goals?

JOIN THE EXPEDITION!