Assistant Branch Operations Manager

RBC Dominion Securities; Kelowna; On-site; CAD 55,000 - 85,000; Full time

Job summary

A leading financial services firm in Kelowna is seeking an Assistant Branch Operations Manager to support operational and administrative tasks for their team. Responsibilities include overseeing daily operations, ensuring compliance standards are met, and providing training for staff. Ideal candidates will have excellent time management and communication skills, along with the ability to work independently. This position offers a competitive salary and comprehensive benefits.

Benefits

Comprehensive Total Rewards Program

Flexible benefits

Competitive compensation

World-class training program

Qualifications

• Exceptional written and verbal communication skills in English.
• Meticulous attention to detail and excellent time management skills.
• Professional approach to creating a positive working environment.

Responsibilities

• Manage daily administrative operations in the branch.
• Assist with training new and existing branch support staff.
• Ensure compliance and internal control requirements are met.
• Provide technology access, setup, and troubleshooting.

Skills

Attention to detail

Time management

Written communication

Verbal communication

Problem-solving

Job description

Opportunity

The RBC Dominion Securities Management team located in Kelowna is looking for an Assistant Branch Operations Manager to join their team! The Assistant Branch Operations Manager fulfils a leadership role in the branch by providing operational and administrative support to the Branch Management Team and Advisor teams. In addition to managing client account activities and ensuring compliance standards are met, the Assistant Branch Operations Manager fulfils a diverse role which includes liaising with internal departments, providing software and process-related training, and managing the branch facilities and equipment.

Responsibilities

• Instrumental in managing the daily administrative operations of the branch including approval of incoming and outgoing daily transactions, verify and action request submitted by sales support staff, verify documentation and approve account openings, etc.
• Assist with training new branch support staff and coordinate ongoing training initiatives for existing branch staff.
• Ensure compliance and internal control requirements are met.
• Branch technology access, setup, and troubleshooting.

Qualifications

Must-have

• Meticulous attention to detail and excellent time management skills
• Exceptional written and verbal communication skills in English
• A professional approach to all situations to create a positive working environment
• Ability to complete duties independently seeking out own answers and solutions

Nice-to-have

• Canadian Investment Regulatory Exam, CIRE
• Knowledge of RBC Dominion Securities’ systems and procedures, an asset
• Experience in the securities industry is an asset

Benefits

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services

Compensation

The expected salary range for the above position is $55,000 - 85,000 depending on factors including but not limited to the candidate’s experience, skills, registration status; market conditions; and business needs. This position may be eligible to receive a discretionary/variable incentive payment.

Equal Opportunity Statement

RBC’s commitment to a diverse and inclusive workforce is core to our ongoing success. All qualified candidates will receive equal consideration for employment and advancement opportunities, regardless of race, color, religion, creed, gender, sexual orientation, age, disability, protected veteran status, or any other status protected by applicable law.

Address: 1631 DICKSON AVE, KELOWNA, CANADA
Work hours/week: 37.5
Employment Type: Full time
Platform: WEALTH MANAGEMENT
Job Type: Regular
Pay Type: Salaried
Posted Date: 2026-01-05
Application Deadline: 2026-02-12
Location: Kelowna, Canada