About Us
Located in Innisfil, InnServices is an award-winning, progressive organization that delivers the highest quality water and wastewater services to Innisfil and other municipalities. We serve over 13,000 households or residences and have over $1.48 billion in infrastructure. InnServices operates facilities 24 hours a day, 365 days a year.
Our Mission
To provide safe, reliable, and cost-efficient water and wastewater services, through innovation, that are valued by our communities. To foster an inclusive, supportive, family-oriented utility that values our employees and our communities.
Our Vision
To be Canada's most innovative water and wastewater utilities.
Our Values
- Safety
- Innovation & Efficiency
- Quality & Reliability
- Supportive & Respectful Culture
- Training & Education
- Family Oriented
- Strong Community, Leadership & Presence
- Fiscal Prudence
Why work for InnServices?
- We have a fantastic workplace culture!
- We welcome fresh, innovative ideas!
- We are a flexible company that offers hybrid work!
The Opportunity
Reporting to the Chief Operating Officer, you will be responsible for the development, implementation and administration of the Asset Management Program for InnServices' water and wastewater infrastructure as well monitor and manage projects related to existing infrastructure condition assessments, enhancements and replacement. This program will include Asset Management Policies, Strategies and Plans and the supporting frameworks required for effective asset management practices (e.g. systems, processes, procedures) for water and wastewater assets. This role will serve as a subject matter expert for asset management and help define required asset management functions and links to long-term financial planning for the prioritization of investments in asset lifecycle activities.
Responsibilities include, but are not limited to:
- Develop and maintain an asset management plan for InnServices' water and wastewater assets as required to comply with relevant legislation and guidelines and to facilitate effective decision making concerning the timing and prioritization of asset lifecycle projects and associated budget development and long-term financial plans.
- Responsible for leading and supporting the development of an asset management information system (which includes a Computerized Maintenance Management System, asset analytics, GIS, etc.) and developing policies, procedures, strategic objectives, performance indicators, risk assessment and lifecycle strategies.
- Responsible for collecting, maintaining and evaluating complete and accurate asset management data.
- Collaborates with various service area resources on development, implementation and administration of asset management framework and asset management plan content for each asset category including service levels, performance measures, risks, demand drivers and data improvement plans.
- Collaborates with the Corporate Services Leads on corporate software used for the asset management information system and with Corporate Finance on the integration of asset management data with tangible capital assets data.
- Oversees and performs inspection of water and wastewater infrastructure to maintain accurate condition information for individual assets.
- Identifies critical assets with consequence of failure to recommend and prioritize appropriate operational repairs and/or capital works
- Responsible for the use of external technical and engineering related consulting resources engaged by the service area, providing direction and monitoring their activities and budget
- Engages in full project management process for InnServices related infrastructure projects ensuring that InnServices' interests are addressed and provide regular updates on the progress of projects.
- Conducts periodic reviews of all asset management data and performs analysis to identify gaps and opportunities for improvement of data quality. Provides recommendations to management and manages development and execution of workplans to implement corrective measures and ensure continuous improvement of asset management data and practices.
- Researches and identifies grant opportunities to fund asset management projects and works collaboratively with departments to prepare and submit grant applications and manage grants received.
- Manages, reviews, analyzes and/or directs the review of technical studies and reports pertaining to asset management, and provide comments and/or recommendations respecting same.
- Prepares reports and conducts research in order to satisfy inquiries by InnServices Board or establish direction through InnServices Board motions.
- Participates in the education and training of staff, Board members and other stakeholders on asset management practices and program.
- Works with Corporate Purchasing and departments on the preparation, review and administration of tenders, RFPs, technical specifications, contract documents, etc. related to asset management initiatives and contracts.
- Responds to enquiries, delivers presentations, prepares for and attends meetings and liaises with the general public, other departments, levels of government, utilities, consultants, developers, contractors, etc., on matters relating to asset management.
- Provides input into the Capital Budget. Monitors and tracks project budget, finances and schedule. Identify problems, develop and evaluate options, and implement solutions utilizing reason, judgment, and prescribed resources
- Develops, reviews, establishes and recommends changes to engineering standards, design criteria and construction/tender specifications.
- Performs other duties as may be assigned in accordance with corporate objectives.
An Emphasis on Health and Safety:
With health and safety being one of our core values, it is important to ensure you perform the duties of the position in a safe manner, in compliance with the Occupational Health and Safety Act, InnServices’ Health and Safety Policy and Procedures Manual, and any other pertinent regulations, to promote a healthy and safe workplace for all employees.
Qualifications & Core Capabilities:
- Knowledge of municipal infrastructure and water and wastewater assets
- Thorough knowledge of relevant legislation governing water/wastewater management and operation.
- Familiar with municipal asset management principles and practices, asset lifecycle costing methods and relevant legislation, guidelines and policies.
- Knowledge of Risk Management principles and application to asset management practice would be an asset.
- Demonstrated ability to initiate and execute projects using sound project management methods would be an asset.
- Detail oriented with excellent organizational skills, with strong ability to work independently, adapt to changing priorities and schedules, and effectively manage multiple, competing tasks.
- Exceptional interpersonal and communication skills with ability to interact effectively and courteously with individuals, groups, senior management.
- Advanced skills with Microsoft Office applications and experience with GIS, databases and asset management systems.
- Availability to attend evening meetings or other events, if requested.
- Excellent interpersonal, project/time management, analytical, communication, presentation, organizational, administrative, public/media relations and problem-solving skills. Ability to deal independently, courteously and professionally in any situation.
- Ability to interact effectively and courteously with all levels of staff and contacts in a Customer Service focussed environment; build cooperative, collaborative working relationships with internal and external customers.
- Computer literacy utilizing word-processing, spreadsheet, presentation and database software, and the Internet. Thorough knowledge of Windows Microsoft and Office applications.
- Proficiency in the field of information management systems (i.e. relational databases, GIS, SCADA, Computerized Maintenance Management Systems, Customer Relationship Management systems, Financial Systems)
InnServices values an inclusive environment. Accommodations for persons with disabilities will be provided, on request, to support candidate participation in all aspects of the recruitment process. To request accommodation, please contact Human Resources.
We thank all respondents for their interest, however only those who will be requested to attend an interview will be contacted. Any personal information submitted will be managed in accordance with the Municipal Freedom of Information and Protection of Privacy Act.