Posted Thursday, October 9, 2025 at 7:00 AM
Department: Retail Head Office
Location: Montreal
Workplace Type: Hybrid
Job Type: Full-time, Permanent
The Role
Our Visual Merchandising team is looking for an Area Visual Manager (AVM) for the Quebec and Atlantic Canada region.
Reporting to the AD – GTM Planning, the Area Visual Manager leads a small group of stores. The AVM will be responsible for ensuring consistent execution of visual directives, enhancing the customer journey through visual presentation, and driving compelling in-store storytelling.
Duties/Responsibilities
Brand & Visual Presentation
- Deliver visual merchandising excellence across all stores in the area, ensuring directives are fully executed and adapted to local demographics and customer trends
- Partner with Store Managers and District Visual Managers to create visually compelling displays that inspire and guide customers through the store
- Oversee window displays, signage, in-store displays, floor layouts, and seasonal or promotional presentations
- Ensure all brand standards are met, reflecting company culture, product positioning, and target market
- Review weekly directives and share Tableau top-seller reports with stores in the area
Customer Experience
- Create immersive shopping experiences by ensuring seamless flow, density, and adjacencies across the sales floor
- Support seasonal launches, campaigns, and vendor shop-in-shop activations with elevated visual execution
- Maintain store environments that are clean, safe, and inspiring for customers
People and Talent Management
- Lead, coach, and develop Visual Managers and store-level visual teams to maximize performance
- Build strong relationships with Store Managers and associates, fostering collaboration between visual and operations
- Support onboarding and continuous training of visual merchandising techniques
- Provide regular feedback using restore images, set clear objectives, and promote a high-performance mindset across teams
Operations
- Support new store openings with planning and execution of all visual merchandising requirements
- Ensure visual standards are aligned with stock levels, product arrivals, and floor capacity plans
- Monitor BOH organization to ensure product availability supports visual execution
- Collaborate with cross-functional partners in Buying, Merchandising, Marketing, and Operations to deliver consistent brand expression
- Track and report on compliance of visual execution across the area
Communication & Reporting
- Act as the primary liaison between store teams, District Visuals, and Corporate Visual Merchandising
- Share directives, plans, and feedback in a timely and actionable way
- Consolidate insights from stores to provide recommendations for future directives and execution strategies
- Present visual performance updates and insights to the District Visual Manager and Retail leadership
Other
- Travel frequently across the assigned area to support store execution
- Assist in special projects, including fixture reviews and RPS reviews as needed
Skills/Experience/Knowledge needed
- 2–3 years of visual merchandising leadership experience at area or multi-store level
- Strong knowledge of brand presentation, customer flow, and product adjacencies
- Ability to inspire and coach diverse teams, from store associates to visual managers
- Strong organizational and planning skills with attention to detail
- Excellent communication and collaboration skills
Other Benefits
- Includes medical, optical, and dental
- Paid time off – Includes vacation, sick days, and holidays
- Store discount – Includes staff discount, family & friends discount
- Travel perks – Includes exclusive hotel deals in major cities (Vancouver, Toronto, NYC, Los Angeles)