Application Analyst – Junior

GuuZ Consulting Services Inc; Alberta; Remote; CAD 80,000 - 100,000; Full time

Job summary

An innovative firm is seeking a Junior Application Analyst to provide technical support and system maintenance for a cutting-edge Enterprise Database Archival Service. This role involves collaborating with users and IT teams to ensure the smooth operation of a Big Data platform. The ideal candidate will have strong analytical and communication skills, a passion for customer service, and experience with Azure and Cloudera technologies. Join a dynamic team where your contributions will directly impact the efficiency and effectiveness of critical data services. This role offers the opportunity to work fully remote and grow your career in a supportive environment.

Qualifications

• 1 year of experience with Big Data platforms and Azure services.
• University degree or diploma in a related discipline required.

Responsibilities

• Provide technical support and system maintenance for the CDP platform.
• Develop documentation and user guides for the CDP platform.

Skills

Analytical Skills

Communication Skills

Technical Support

Troubleshooting

Customer Service

Education

University degree in related discipline

2-yr diploma in a related discipline

Tools

Cloudera Data Platform

Azure Infrastructure and Services

Kubernetes

Linux OS

Service Now

Job description

On behalf of our government client, we are looking for an Application Analyst – Junior to join their team. Reporting to the Manager, Content and Collaboration Services (CCS), the Application Analyst’s primary role will be responsible for providing technical support, troubleshooting, and system maintenance for the client’s Enterprise Database Archival Service on the Cloudera Data Platform (CDP Public Cloud). The successful candidate will collaborate closely with end-users, IT teams, and stakeholders to ensure the smooth functioning of the platform. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a passion for delivering exceptional customer service.

The Application Analyst will provide analysis and recommendations on process improvements and to hosting infrastructure, and include details of risks, dependencies, business impacts, interdependencies, and implications pertaining to the methodology to be applied on projects. The role serves as a bridge between users and technical teams, ensuring that applications effectively meet business objectives. A proven ability to function on an individual basis and in a team environment is essential.

Work location: It is anticipated the role will be fully remote.Duties:

General Responsibilities:

• Perform routine maintenance tasks, such as software updates, patch installations, and system configurations, to ensure the stability and security of the CDP environment.
• Develop and maintain technical documentation, user guides, and training materials to support users in using the CDP platform.
• Work with Big Data and Business Intelligence technologies.
• Understanding of CDP Public Cloud Base and Data Services from architecture level. Support end user issues from CDP as well as infrastructure side and able to provide temporary/permanent fixes.
• Work on access requests, incidents and change management process using ticketing systems like Service Now.
• Should be able to administer and audit CDP User access and data management from various endpoints/levels like Console, Ranger, Virtual Warehouse, Data Visualization.
• Upgrading/Patching Cloudera Data Lake, Data Hub, Data Warehouse, Virtual Warehouse, Data Visualization.
• Take backups of Cloudera Data Lake, Data Hub, Data Warehouse, Virtual Warehouse, Data Visualization.
• Should be able to migrate applications/data from Development to Production Environments.
• Understanding, troubleshooting and fixing issues encountered in SSSD, Free IPA, Azure IDP.
• Understanding, troubleshooting and fixing issues encountered in HDFS, Yarn, Ranger, Hive, Impala, Sqoop, Hue, Cloudera Data Warehouse, Cloudera Data Visualization.
• Understanding, troubleshooting and fixing issues encountered in Azure Kubernetes Services, Azure Single/Flexible Postgres DB.
• Should be able to manage Azure VMs, Storage Accounts, Private Subnets, Private Endpoints, Cost Explorer, Quotas, Identities/Roles.
• Knowledge of managing RHEL OS, Salt orchestration is essential.
• Build and optimize data warehouses, data lakes, ensuring efficient storage and retrieval system for analytical needs.
• Design and create CDP DataViz dashboards and custom reporting with various data sources and inputs.
• Provide depth and insight to data produced by the various teams and transform them into meaningful analytics for decision making.
• Analyze data and prepare information results.
• Gather and document client requirements.
• Escalate issues and risks, as appropriate.

Experience Requirements

Must Have:

• The successful candidate must meet or exceed one of the following:
  • University degree in related discipline; OR
  • 2-yr diploma in a related discipline from a recognized post-secondary institution.
• 1 year of experience using Big Data platforms like Cloudera Data Platform.
• 1 year of experience with Azure Infrastructure and Services.
• 1 year of experience with Big Data and Business Intelligence.
• 1 year of experience with CDP Public Cloud upgrade, patching, and system maintenance.
• 1 year of experience with Data Warehouse and Reporting Tools.
• 1 year of experience with Kubernetes Cluster and Linux OS.

Nice to Have:

• 1 year of experience in planning/monitoring User acceptance testing.
• 1 year of experience with Azure subscriptions and cost analysis.
• 1 year of experience with development for dashboards and reports.

SUBMISSION MUST INCLUDE:

• RESUME
• ALL REQUIRED EXPERIENCE MUST BE DESCRIBED IN RESUME UNDER THE JOB/PROJECT WHERE EXPERIENCE WAS ATTAINED.
• EACH JOB/PROJECT MUST CONTAIN THE TERM OF THE JOB/PROJECT IN THE FORMAT MMM/YYYY to MMM/YYYY.
• RESOURCE REFERENCES: Three references, for whom similar work has been performed, must be provided. The most recent reference should be listed first. Reference checks may or may not be completed to assist with scoring of the proposed resource.

Contract: Approximately 6 months contract with a potential of another 12-month extension.