Appliance Technician- Ottawa

Whirlpool Corporation; Canada; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading home appliance company in Ottawa seeks an experienced Appliance Technician to deliver outstanding consumer service in homes. Responsibilities include diagnosing, repairing, and installing kitchen and laundry appliances. Candidates should have at least 1 year of appliance repair experience and effective communication skills in English and French. Flexibility and problem-solving capabilities are essential for this role.

Benefits

Flexible Benefits

Parental Top Up Plan

Employee Discount

Qualifications

• Minimum of 1 year of experience in the appliance repair field.
• Valid driver’s license with a good driving record.

Responsibilities

• Diagnose and interpret concerns based on customer observations.
• Maintain and repair appliances including disassemblies and cleaning.
• Complete installations per manufacturer instructions.

Skills

Diagnosing concerns

Maintaining appliances

Communication skills in English

Communication skills in French

Physical fitness

Troubleshooting skills

Education

High School Diploma or GED

Tools

Tablet/Laptop

Google Software and Applications

Job description

Career Opportunities: Appliance Technician- Ottawa (68834)

Requisition ID68834-Posted -Whirlpool Canada Central Ad Cntr

Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As theonly major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2024, the company reported approximately $17 billion in annual sales - close to 90% of which were in the Americas - 44,000 employees, and 40 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com .

This role in summary

Whirlpool Canada is currently seeking a candidate for the role of Appliance Technician – Ottawa

This role will be responsible for delivering exceptional consumer experience in the homes of our customers, including performing technical diagnosis, repair and installation of all kitchen and laundry appliances including but not limited to washers, dryers, dishwashers, stoves, ovens, refrigerators, freezers, microwave ovens.

Whirlpool Canada is the number one supplier of small and major home appliances, selling products under major brands that include Amana, Whirlpool, Maytag, KitchenAid, and Jenn-Air. Whirlpool Canada’s head office is located in Mississauga, Ontario.

Your responsibilities will include

• Diagnose concerns by interpreting the customer’s observations and determine proper solutions or repair and access manufacturers' service manuals and bulletins and use specialized tools and testing devices to locate the issue(s)
• Maintain appliances by disassembling, cleaning internal parts, replacing faulty or worn parts, reassembling and testing.
• Ensure any installations that require connections to water, electrical or gas lines are completed correctly and in accordance with the installation instructions of the product.
• Use business management software to manage service calls
• Follow company processes as per service Standard Operating Procedures
• Proficient oral and written communication skills in English, French
• A valid driver’s license with a good driving record. Physically fit with the ability to lift upwards of 55lbs and to complete labor required daily
• High School Diploma or GED
• 1+ years experience in the appliance repair field or other service industry, (i.e. telecommunication, electrical, HVAC, maintenance)

Preferred skills and experiences

• Appliance Service Technician Red Seal Certificate (or in process of acquiring / registered as journeyman apprentice )
• Have formal technical training in appliance repair
• Knowledgeable and comfortable in using a tablet/laptop computers
• Familiarity with mobile technology and applications
• Adaptable to change and strong communication and teamwork skills, organizational, and customer service skills
• Comfortable with Google Software and Applications (Google sheets, docs, slides) or equivalent
• Highly developed organizational, and customer service skills
• Results-driven with proven trouble-shooting and problem-solving
• Ability to read, comprehend, and where necessary complete items including a blueprint, electrical schematic, operating and maintenance manuals, work order, repair parts request, standard and metric tape measure, and other measuring equipment including a micrometer, a caliper, a scale, and a VOM (Volt/OHM Meter)

What we offer

Permanent Employees enjoy leading edge benefit programs that allows for choice and flexibility to meet the needs of our diverse workforce. Whirlpool offers a unique opportunity to become your best through cross-functional involvement, challenging work, coaching and feedback, recognition, best-in-class total rewards, and personal growth and career development.

Flexible Benefits (including Healthcare Expense and Wellness accounts, Income Protection - LTD, AD&D, Life Insurance)

Parental Top Up Plan

Family Building Support Benefit

Whirlpool Additional Designated Holidays (2 extra company paid holidays)

Employee Assistance Program

Retiree benefits, Savings Plans, Defined Contribution Pension Plan

Employee Discount

Eligible for annual bonus

Additional information

Whirlpool’s Ways of Working
Our goal is to provide an environment that helps you bring your best to Whirlpool every day. We offer flexibility and industry-leading time-off benefits that will help you balance what’s important at work and at home, including:

• Always On Flexibility - You will have the autonomy to manage personal, family, and outside-of-work commitments as needed.
• Two-Week Work from Anywhere - Minimum of one-week increments for a total of two weeks per year.
• Sabbatical - Four weeks paid leave after every five years of service.

Connect with us and learn more about Whirlpool Corporation

Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.