Appliance Technician — In-Home Service & Career Growth

Trans Global; Edmonton; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading appliance service company in Edmonton is seeking a Customer Service Technician. The role involves providing in-home servicing for major appliances, conducting assessments, and resolving installation issues. Ideal candidates possess strong customer service skills and at least 2 years' experience in appliance service. A competitive remuneration package and a comprehensive benefits package are offered.

Benefits

Flexible benefits package

Competitive remuneration

Career progression potential

Employee discounts

Qualifications

• Must have outstanding customer service skills.
• Requires excellent communication abilities.
• Technical and analytical skills are necessary.

Responsibilities

• Provide courteous and professional in-home servicing of major appliances.
• Conduct appliance assessments to determine the issue.
• Resolve installation issues and estimate costs of repairs.

Skills

Outstanding Customer Service skills

Excellent written and verbal communication skills

Professional and courteous phone etiquette

Highly developed technical, investigative, and analytical skills

Punctuality and dependability

Organizational skills

Detail oriented

Education

High school diploma or equivalent

2 or more years previous experience and/or education in major appliance service

Appliance Technician certification or willingness to obtain one

Job description

A leading appliance service company in Edmonton is seeking a Customer Service Technician. The role involves providing in-home servicing for major appliances, conducting assessments, and resolving installation issues. Ideal candidates possess strong customer service skills and at least 2 years' experience in appliance service. A competitive remuneration package and a comprehensive benefits package are offered.