Aircraft Service (Ramp) Agent (PT)

Jazz Aviation; London; On-site; CAD 30,000 - 45,000; Full time

Job summary

A prominent Canadian airline based in London, Ontario, is seeking a Jazz Ramp Attendant. This role involves ensuring the safe arrival and departure of aircraft, assisting passengers, and operating ground support equipment. Candidates should possess a high school diploma and demonstrate strong organizational skills. Bilingualism in English and French is an asset. The company offers an inclusive workplace and values diversity among its employees.

Benefits

Special rates on airfare

Car rentals and hotel accommodations

Vacation packages and cruises

Qualifications

• High school diploma or equivalent is mandatory.
• Candidates must be bondable and have a valid driver's license.
• Experience with ground vehicles and equipment is essential.

Responsibilities

• Perform duties with focus on safety for self and others.
• Assist passengers with disabilities during boarding and deplaning.
• Clean and groom aircraft between flights.
• Operate various types of ground support equipment.
• Complete necessary electronic and paper forms for operations.

Skills

Organizational skills

Operation of ground vehicles

Ability to work with little supervision

Bilingualism (English and French)

Education

High school diploma or equivalent

Job description

Jazz was voted one of Canada’s Best Diversity Employers and one of Canada’s Top Employers for Young People!

Join our team and you will have access to our extensive benefits package. You and your immediate family members will benefit from perks such as special rates on airfare, car rentals, hotel accommodations, vacation packages and even cruises.

As a Jazz Ramp Attendant, you will be part of a team ensuring the safe and on time arrival/departures of aircrafts. In the course of a day, you will be responsible for: the pre-placement of ground equipment for aircraft arrivals, marshaling of aircrafts in and out of designated parking spots, loading and unloading of baggage/cargo for our customers. You will communicate pertinent information to our pilots and other team members. Your team will consist of individuals from diverse backgrounds, including but not limited to race, age, skills, abilities, and personalities. You will be expected to treat all co-workers and customers with the utmost care and respect. This safety critical position requires adherence to operating procedures while driving and working around all aircrafts. Jazz is the Express carrier for Air Canada, however, we may also be tasked with other airline operations and needs.

Key Responsibilities

Reporting to the Manager, Customer Service, new employees will be responsible for the following:

• Performance of duties in accordance with established policies and procedures while giving primary consideration to personal safety, and the safety of co-workers and customers.
• Assistance of passengers with disabilities to board and deplane.
• Cleaning/Grooming of aircraft between flights.
• Operation of different types of ground support equipment and vehicles.
• Securing aircraft safety with wheel chocks, and inclement weather protective gear.
• Completion of electronic and paper forms that support equipment maintenance, employee safety and performance monitoring.
• Willingness to take a continuous learning approach to the development of your ramp skills and responsibilities.
• Responsible for shifts requested and when possible, help coworkers cover shifts when they are sick or otherwise unable.

Qualifications

• Candidate must possess a high school diploma or equivalent.
• Candidates will be bondable and possess a valid driver's license.
• Demonstrated ability to operate ground vehicles and equipment.
• Possess strong organizational skills and the ability to work with little or no supervision.
• Preference will be given to applicants with previous ramp experience.
• Bilingualism (English and French) is an asset.*

*Note: Bilingualism is a requirement in some of our stations. We are proud to offer Bilingual Services at many of the airports we serve. Please indicate on your application and resume if you are bilingual in English and French.

We strive to make our workplace accessible and inclusive. To support your success, we can provide accommodations for people with disabilities, such as adjustments or assistive measures to remove barriers during the recruitment process. If you require any accessibility support, please contact us at [e-mail].

Jazz values diversity and we empower our employees to foster an internal culture of inclusion. Jazz is committed to providing equitable opportunities for employment and career advancement and we will continuously work to create inclusive and accessible work environments to maximize individual potential as well as psychological health and safety. Meeting the needs of passengers is critical to our success and we recognize the importance of a workforce that is reflective of the communities we serve.