AI Enablement Engineer

Electronic Arts; Vancouver; Hybrid; CAD 129,000 - 172,000; Full time

Job summary

A leading game development company is seeking an AI Solutions Engineer to innovate cutting-edge AI solutions for enhancing fan experiences. The ideal candidate will have over 4 years of experience in software deployment and a strong understanding of AI technologies. This role emphasizes collaboration across teams and the creative use of technology. The position is hybrid, allowing for flexible work environments. Competitive salary and benefits are offered, including vacation and health coverage.

Benefits

Paid time off

Medical/dental/vision insurance

401(k) retirement plan

Qualifications

• 4+ years of experience in software deployment.
• Experience with agentic AI software.
• Excellent understanding of cloud architecture.

Responsibilities

• Implement AI solutions for efficiency.
• Stay informed about AI technologies.
• Collaborate with EA Experiences teams.

Skills

Prototyping and deploying solutions

Agentic AI software engineering

Cloud services (AWS)

Collaboration

Problem-solving

Data science

Tools

GitHub CoPilot

Unity

Unreal

Job description

• Location: Austin
• Country: United States of America

Worker Type: Regular Employee

Studio/Department: Other

Work Model: Hybrid

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Our EA Experiences group (XO) is dedicated to ensuring great experiences for our growing communities centered around our world-renowned brands, including fan-favorites like Apex, Battlefield, EA SPORTS FC, Madden NFL and The Sims, just to name a few. We’re a multi-functional group, with world-class expertise building fandoms, driving interactive storytelling, and positioning our franchises at the center of the broader entertainment ecosystem. We inspire, connect, and engage fans through culturally relevant content, intentionally architected journeys across channels, and meaningful fan care. Our goal is to provide valuable, easy experiences that fans love – in our games, around our games, and through innovative adjacent experiences to grow and enrich how fans experience EA as we shape the future of entertainment.

To empower more players and fans in new and amazing ways, we need more innovators to join our world-class team. The future of entertainment is interactive, and you can help lead that future, by growing and enriching how hundreds of millions of people (and counting) find joy and belonging, forge friendships, and celebrate their lived experiences through the work we do every single day, together.

AI Solutions Engineer | EA Experiences

As an AI Solutions Engineer for EA Experiences, you will be an innovator and creator of cutting‑edge AI solutions, solutions that keep our fans at the center of everything we do. You will collaborate closely with teams across EA Experiences, developing and understanding our business, their challenges, and their opportunities. You will rapidly create innovative AI solutions using cutting‑edge AI technologies that provide increased efficiency and help our teams focus on what matters most, our fans. This is an internal enablement role focused on building and productionizing GenAI solutions for XO teams.

Responsibilities

• Implement AI solutions to enable efficiency, expansion, and transformation across EA Experiences, directly aligned with EA Experiences' goals.
• Stay informed on the evolution of AI technologies and opportunities to drive efficiency, expansion, and transformation.
• Have a deep understanding of AI technologies and solutions, specifically focusing on how they can be integrated into business processes and systems to enhance efficiency.
• Collaborate with EA Experiences teams to understand their business, processes, opportunities, and challenges.
• Identify opportunities for developing creative AI solutions that enable our teams to focus on creative and innovative work that keeps our fans at the center of what we do.
• Be an AI evangelist, promoting the use of AI as a force‑multiplier.

Qualifications

• 4+ years of experience rapidly prototyping and deploying robust production solutions incorporating software engineering, infrastructure, architectural, and security best practices.
• Experience using agentic AI software engineering solutions such as Cursor, GitHub CoPilot, or Claude Code.
• Extensive experience engineering AI solutions and excellent working knowledge of prompt and context engineering, AI agents and agentic architectures, tool calling, and Model Context Protocol (MCP), AI assistants, RAG, embeddings, and vector databases, model tuning, evaluation, benchmarking, and guardrails.
• An excellent understanding of architecture, design principles, and cloud services such as AWS (Azure and GCP cloud services are optional).
• Enterprise architecture and microservices design.
• Observability and telemetry.
• Infrastructure as code and CI/CD.
• Data science experience is beneficial.
• Content production (e.g. marketing) is strongly beneficial.
• Experience navigating the legal, ethical, and security implications for AI.
• Thrives working both collaboratively and independently.
• Excellent creative, critical thinking, and problem‑solving skills.
• Enjoys and prioritizes continual learning – staying up to date with the newest technologies and solutions and can understand how they can benefit EA Experiences.
• Demonstrated ability to clearly and succinctly articulate complex concepts at a senior level.
• Experience integrating AI solutions specifically with AAA Console/PC games and businesses is beneficial.
• Experience with game engines is beneficial (Unity, Unreal).

COMPENSATION AND BENEFITS

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

PAY RANGES

• Washington (depending on location e.g. Seattle vs. Spokane) $129,500 - $171,800 USD

In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full‑time employees. Certain roles may also be eligible for bonus and equity.

In British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top‑up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full‑time employees. Certain roles may also be eligible for bonus and equity.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well‑being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.