AI Customer Deployment Product Manager

Agentnoon Inc.; Ontario; Hybrid; CAD 80,000 - 110,000; Full time

Job summary

A leading tech consultancy in Ontario seeks an AI Forward Deployed Product Manager to oversee customer onboarding experiences. This role blends technical savvy with product management, ensuring tailored deployment of AI solutions within two weeks. Ideal candidates possess strong problem-solving skills and experience with APIs. The position offers competitive benefits and requires monthly travel.

Benefits

Medical, Dental, and Vision plans

Flexible PTO & 11 paid holidays

Paid parental leave

Complete laptop workstation

Unlimited Amazon book buying budget

Qualifications

• 3+ years in a technical customer-facing role.
• Comfortable with APIs and product features.
• Ability to travel on a monthly basis.

Responsibilities

• Drive a 14-Day Launch for customer onboarding.
• Own the Product Vision for each deployment.
• Architect Technical Integrations with client's systems.
• Shape customer experiences with product configuration.
• Measure and adapt AI Agent performance.
• Manage stakeholder communication.
• Unlock future value by identifying use cases.

Skills

Technical customer-facing role experience

Problem-solving

Outstanding communication

Ownership mindset

Curiosity for AI

Tools

APIs

Middleware coding

Job description

About Agentnoon

Agentnoon is an intuitive organizational design platform that empowers business leaders to drive effective workforce and organizational transformations. Our platform provides powerful analytics, scenario modeling, and visualization tools that help organizations navigate complex change, whether it’s restructuring, M&A, or workforce planning.

Our global team supports customers across 15+ markets, including Fortune 500 companies, private equity firms, and leading consulting organizations. Our customers include Nestlé, FIFA, Autodesk, Xerox, Etihad Airways and consulting firms like Deloitte, EY, PwC, and more.

Agentnoon is a Y Combinator & Google For Startups backed company. We’re supported by the founders of Dropbox, Vanta, and Flexport, as well as top venture firms including Tribe Capital and Pioneer Fund. We’re on a mission to redefine how organizations design, scale, and transform, empowering every business to make smarter, faster, and more strategic decisions about their people and structure.

About the Role

As an AI Forward Deployed Product Manager at Agentnoon you’re the product owner of each customer’s onboarding journey. Imagine taking the reins of a micro “product launch” for every new customer. You’ll shape their implementation with our platform, ensuring they go from contract signature to a fully functional AI Agent deployed in their organization in under two weeks.

If you’re someone who loves blending technical savvy with product thinking—someone who can translate business objectives into tangible product experiences and who treats each deployment like a well-scoped MVP—this role was built for you. Whether you come from a Solutions Engineering background with strong product instincts or you’re an ex-Product Manager eager to get your hands dirty with code and APIs and deeper customer management, this is your opportunity to define the next generation of customer experiences.

Key Responsibilities

• Drive a 14-Day Launch: Treat each customer’s onboarding like a mini product development cycle. Within two weeks, you’ll deliver a polished, AI Agent that’s integrated to the customer’s current systems and workflows, and move the customer’s needle on key organizational metrics.
• Own the Product Vision (Per Deployment): Collaborate with customers to understand their goals, success criteria, and operational context. Then, translate these insights into a clear, measurable deployment plan that aligns Agentnoon’s capabilities with their strategic objectives.
• Architect Technical Integrations: Work hands-on with APIs, webhooks, and databases to seamlessly integrate Agentnoon into the customer’s existing systems. Your technical expertise ensures data flows smoothly and securely, setting the foundation for a scalable AI agent experience.
• Shape Customer Experiences: Work internally with Agentnoon Product Leadership to guide the creation and refinement of product configuration prompts and AI agent settings to achieve the speed, flexibility and intuitiveness that is Agentnoon’s signature and that meets your customer’s compliance requirements and business objectives. Help QA test and validate that the AI Agent exceeds the standards required to be successful.
• Measure, Iterate, and Adapt: Set up Reports that measure the performance of AI Agents; work with customers to iterate their analysis prompts or actions to get the most accurate actions out of AI Agents. Develop a roadmap of A / B tests to continuously improve AI Agent performance.
• Stakeholder Management: Provide weekly status updates, manage timelines, and communicate proactively with both internal and external stakeholders. Mitigate risks, reprioritize as needed, and keep everyone aligned around the deployment roadmap.
• Unlock Future Value: As customers gain confidence, surface new use cases and features that can drive ongoing value. Use your product and commercial mindset to spot expansion opportunities and ensure each deployment isn’t just a one-off success, but the start of a long-term partnership.
• Travel: You should expect to travel 1 week per month. When launching a new customer, you’ll travel to their office (if they are in person), and periodically thereafter to meet with execs.

This is a hands-on, high-impact role. You’ll help define and build the deployment function from scratch—developing playbooks, streamlining workflows, and setting the standard for how we launch with Fortune 500 customers.

About You

Technical Chops : You’ve got 3+ years in a technical customer-facing role (e.g., Solutions Engineer, Implementation Consultant) or have PM experience in a tech environment. You’re comfortable working with APIs, writing a bit of middleware code when needed, framing product features for executives, and everything in between.

Strategic Problem-Solving : You see beyond the immediate ask. You excel at synthesizing business needs, user experience considerations, and platform constraints into a cohesive product vision—then executing on it.

Outstanding Communication : Whether you’re writing a project brief, presenting data flow diagrams, or explaining data integration steps to a CTO, rate card calculations to a CFO or Organizational Health metrics to a CHRO, you tailor your message and ensure everyone understands the big picture.

Relentless Ownership : “Not my problem” isn’t in your vocabulary. You’re accountable for the success of each deployment, making smart trade-offs, iterating quickly, and doing whatever it takes to ship on time.

Curiosity for AI & Future of Work : You’re excited about the potential of AI for designing the workforce of the future. Maybe you’ve dabbled in organizational design, value engineering, or user research for fast decision making interfaces. You’re eager to learn more and push the envelope on what’s possible.

Entrepreneurial DNA : You want to be a founder one day, which means you’re not just technical, you’re also commercially-minded and want to win. You thrive in fast-paced, ambiguous environments where you can shape processes, influence product direction, and drive revenue. Your adaptability and growth mindset help you navigate change and complexity with ease.

Ability to travel : Must be able to travel on a monthly basis.

Benefits / Perks

We care about your health!

Medical, Dental, and Vision plans

Flexible PTO & 11 paid holidays / year

We care about future you!

Paid parental leave

Pre-tax commuter benefits

We care about connection!

In-office lunch and snacks daily

Team events, & annual off-sites

Complete laptop workstation

Unlimited Amazon book buying budget

more to come!