Adobe Workfront –Systems Administrator

Triunity Software, Inc.; Canada; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A North American IT services company is seeking an Adobe Workfront –Systems Administrator to manage and support Workfront applications. The ideal candidate will have 5-7 years of experience with at least 3 years focused on Workfront. Responsibilities include upgrading and maintaining systems, troubleshooting user issues, and creating effective reports and dashboards. This role offers flexible remote work options and opportunities for professional growth within a supportive team environment.

Benefits

Flexible work from home options

Training and knowledge sharing sessions

Opportunity to work with industry experts

Qualifications

• 5-7 years of experience with at least 3 years in Workfront.
• Ability to work with diverse teams and personalities.
• Experience customizing processes in Workfront.
• Strong organizational and time management skills.
• Technical support experience and troubleshooting skills.

Responsibilities

• Provide solutions for Workfront upgrades and maintenance.
• Design and build process prototypes in Workfront.
• Create reports and dashboards for users within Workfront.
• Stay informed on application releases and updates.
• Provide user support and troubleshoot Workfront issues.

Skills

Workfront configuration

User support

Process understanding

Troubleshooting

Time management

Interpersonal communication

Self-starter

Education

Bachelor's degree or Technical Certificate

Tools

Adobe Workfront

Text mode reporting

Job description

Job Title: Adobe Workfront –Systems Administrator

Employment Type: C2H (FTE Preferred)

Duration: Long Term

Key Technology: Workfront

Job Responsibilities:

• Provide solutions for Workfront upgrades, configurations, and maintenance of various processes.
• Gather requirements to solve for a specific process/workstream, and gauge whether the future process and its information are a good fit to be managed within the application.
• Design and build within Workfront process prototypes as needed and work thru them in agile mode with corresponding business partner to deliver new streamlined process.
• Configure Workfront objects (custom forms, project templates, programs, portfolios, reports, dashboards, approval processes, milestones, email notifications, statuses, job roles, teams, groups, scorecards, layout templates, filters, views, groupings, etc.)
• Execute changes that may be required to custom forms, with the awareness and understanding the impact it would have to forms currently in existence.
• Create reports and dashboards within Workfront that users and teams can utilize to drive effectiveness within their respective processes.
• Stay informed on quarterly application releases and updates - communicate to all users as needed (Relevant to specific workstream).
• Provide user support and troubleshoot technical Workfront issues and bugs and coordinate with Workfront technical support when necessary.
• Maintain and manage Workfront Support Queue.

Skills and Experience Required:

Required:

• 5-7 Years of experience, and a minimum Workfront Experience of at least 3 years.
• Able to work and collaborate with people of diverse personalities and various backgrounds.
• Experience in understanding a process, and how information flows thru the process and apply that to a Workfront model.
• Experience configuring and customizing varied processes within Adobe Workfront.
• Experience with text mode reporting, user management, workflow/queue/custom forms configuration/customization.
• Ability to lead Workfront initiatives and define best solutions.
• Experience in supporting/maintaining group/teams/user’s data visibility.
• Driven, Self-starter, Proactive, and eager to learn.
• Effective work, time management and organizational skills despite of work volume.
• Technical support experience with strong interpersonal communication and troubleshooting skills.

Education:

• Bachelor's degree or Technical Certificate required or work experience equivalent to bachelor’s degree

Flexible work from home options available.

About Us

Triunity is a Product Development, Staff Augmentation, and Consulting Services company providing solutions and services in North America. We provide IT services and technology solutions to various business verticals like Healthcare, Pharma, Banking, Finance, etc. Our goal is to develop a long-term partnership with businesses and help them get a competitive advantage by providing IT infrastructure and software platforms.

Lead by experts in the IT industry with a proven record of delivering software solutions, consulting, and staffing services, we have expertise in fulfilling client needs in terms of customized business solutions as well as IT consulting. At Triunity, we always try to bring the right mix of skills, technologies, and experts together which helps our clients to stay ahead in the competition. Our goal is to make our clients empower with cutting-edge technologies and take care of all their IT needs so they can focus more on their core business.

Triunity Culture

Our core value is our people and our teams . We believe the real mantra of success is like minded people with right mix of technical and analytical skills. Our strength lies in bringing right set of people and delivering work as a team. Be it expert or intern Triunity always always value its own people and give them platform to excel in their career.

At Triunity you can expect

• Work on new edge technologies & tools
• Work with industry experts
• Solving complex client problems and delivering solutions
• Working on projects lasting from six months to several years

At Triunity people are motivated by the complexity and challenges they face when working on client projects. We always motivate our people to keep learning new technologies and also give them platform where they can get chance to show their technical and analytical skills. We help our people in adding latest technologies, tools, methodologies and certifications to their resume by arranging trainings, seminars and knowledge sharing sessions.

I was referred to this position by a current employee