Administrative Assistant Volunteer

Volunteer Success; Ottawa; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading humanitarian organization in Ottawa is seeking an Administrative Assistant Volunteer. This role involves overseeing the reception area, managing inquiries, and supporting administrative functions. Ideal candidates should excel in customer service and possess strong organizational skills. A passion for community service and fluency in English are essential. This opportunity is for those interested in contributing to disaster relief and human rights initiatives.

Qualifications

• Comfortable interacting with the public.
• Interest or experience in administrative roles.
• Experience working with diverse populations is an asset.

Responsibilities

• Oversee reception area operations and act as the first point of contact.
• Reply to inquiries and direct incoming calls.
• Manage courier deliveries and maintain filing.
• Assist in booking shared resources and onboarding new personnel.
• Support administrative functions and special projects.

Skills

Proficiency with technology (Microsoft Office, online platforms)

Customer service skills

Communication skills

Organizational skills

Attention to accuracy and detail

Fluency in written and spoken English

Experience with diverse populations

Job description

Overview

Administrative Assistant Volunteer – Canadian Red Cross. On-site, ongoing opportunity. Posted 2025-09-22. Location: 400 Cooper Street, Suite 8000, Ottawa, Ontario, K2P 2H8. On-site address listed for opportunities in Ottawa, Ontario.

Description

The Canadian Red Cross (Red Cross) is a not-for-profit organization that helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. We are committed to accessibility.

Volunteer Opportunity Conditions

• Location: In-person at our office.
• Regions / cities:
  • Ontario: North Bay, Timmins, Kapuskasing, Hearst, Cochrane
  • Alberta: Edmonton & Calgary
• Minimum volunteer hours/period: One 4-hour shift per week Monday through Friday for a minimum of 6 months. Schedule and time commitment are set during regular business hours, Monday through Friday.

You Will Do

• Oversee and ensure smooth operation of the reception area at the office, including acting as first point of contact with the public.
• Reply to general inquiries, information requests and voicemails, and direct incoming calls.
• Provide access to the building, handle and relay couriers/deliveries, electronic and physical filing, and receive and process donations.
• Assist personnel with booking shared equipment, spaces, and vehicles.
• Support new personnel with onboarding and building orientations.
• Support Supervisors/Managers with the general operation of administrative functions and special projects as needed.
• Provide information and referrals on Canadian Red Cross services, programs, and volunteer opportunities.

You Bring These Essential Talents

• Proficiency with technology (Microsoft Office, printers, online platforms/support portals, etc.).
• Thrive at providing optimum customer service, comfortable interacting with the public.
• Experience or interest working in an administrative environment.
• Strong interpersonal, communication and organizational skills.
• Attention to accuracy and detail.
• Experience working with diverse populations and an understanding of cultural issues is an asset.
• Fluency in written and spoken English is required, fluency in other languages is an asset.

A satisfactory Enhanced Police Information Check or equivalent is mandatory for all personnel volunteering or working with the Red Cross.

When & Where

When: ASAP. Where: On-site at 400 Cooper Street, Suite 8000, Ottawa, Ontario, K2P 2H8.

Causes

Disaster Relief & Emergency Advocacy, Human Rights, & International Development.

Skills & Experience

Administrative Support, Other Admin & Clerical skills.

Additional Details

• Type of Volunteer: Individual, Corporate Volunteering
• Type of Activity: On-site
• Good for Ages: Adult (Ages 18-54)
• Languages: English

Contact & Organization

Canadian Red Cross – https://www.redcross.ca/ | 613-740-1900

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