administrative assistant, dental

NS Dental Care; Markham; On-site; CAD 90,000 - 100,000; Full time

Job summary

A dental clinic in York Region is seeking an Administrative Assistant to coordinate patient appointments and manage records. The role requires attention to detail and a client-focused attitude. Candidates should have a secondary school diploma and be prepared to support the administrative functions of the clinic. Responsibilities include scheduling, maintaining filing systems, and providing customer service in a fast-paced environment. This is a full-time, on-site position without remote work opportunities.

Qualifications

• 1 to less than 7 months of experience in an administrative role.
• Ability to manage multiple tasks efficiently.
• Experience with customer service.

Responsibilities

• Schedule and confirm appointments efficiently.
• Prepare draft agendas for meetings and distribute minutes.
• Maintain filing system and manage medical records.
• Train staff in procedures and software usage.

Skills

Attention to detail

Client focus

Flexibility

Initiative

Organized

Reliability

Team player

Education

Secondary (high) school graduation certificate

Job description

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• Secondary (high) school graduation certificate

Overview
Languages
English
Education

• Secondary (high) school graduation certificate
• or equivalent experience

Experience
1 to less than 7 months
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting

• Clinic

Responsibilities
Tasks

• Coordinate the flow of information
• Interview patients to obtain case histories
• Open and distribute regular and electronic incoming mail and other material
• Schedule and confirm appointments
• Train staff in procedures and in use of current software
• Complete insurance and other claim forms
• Maintain filing system
• Order supplies and maintain inventory
• Arrange travel, related itineraries and make reservations
• Determine and establish office procedures and routines
• Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
• Initiate and maintain confidential medical files and records
• Prepare draft agendas for meetings and take, transcribe and distribute minutes
• Perform data entry
• Provide customer service

Supervision

• 5-10 people

Additional information
Security and safety

• Criminal record check

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Attention to detail

Personal suitability

• Client focus
• Flexibility
• Initiative
• Organized
• Reliability
• Team player

Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and/or refugees
• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
• Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
• Does not require Canadian work experience

Support for youths

• Participates in a government or community program or initiative that supports youth employment
• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

• Participates in a government or community program or initiative that supports Indigenous people
• Offers mentorship, coaching and/or networking opportunities for Indigenous workers
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
• Facilitates access to Elders who can offer support and guidance to Indigenous workers

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative
• Dentists

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