Administrative Assistant

RBC; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading wealth management firm in Edmonton is seeking an Administrative Assistant to enhance client experience and provide support to Advisor teams. The role includes managing client accounts, ensuring compliance with regulations, and maintaining efficient operations within the team. Candidates should demonstrate strong organizational skills and a commitment to exceptional client service. Opportunities for growth and development are provided.

Benefits

Comprehensive Total Rewards Program

World-class training program in Wealth Management

Opportunities for professional development

Qualifications

• Strong skills working in the financial sector.
• High level of time management and organization skills.
• Demonstrated skills in providing world-class client service.
• Exceptional verbal and written communication in English.

Responsibilities

• Impact client experience through client account administration.
• Maintain existing client accounts and manage timelines.
• Ensure compliance with internal controls and regulatory requirements.
• Respond to client inquiries and facilitate meetings.

Skills

Client service

Time management

Organizational skills

Tools

Business applications/technology

Job description

Job Summary

Job Description

What is the opportunity?

RBC Dominion Securities is Canada’s leading full-service investment and wealth management firm and is backed by Canada’s leading financial institution. We take pride in hiring and nurturing talented individuals who share our commitment to helping our clients build and preserve their wealth so they can achieve the goals that matter most to them.

The RBC Dominion Securities branch located in downtown Edmonton is looking for a proactive, task oriented and collaborative individual to join our leading wealth management firm on site as an Administrative Assistant.

By providing ongoing, exceptional service and support to our clients and our Advisor teams, you will help deepen existing relationships and welcome new clients to the firm. Offering efficient internal support, you will be invaluable in ensuring the Advisory teams function fluidly and that each member receives the assistance they need to perform at their best.

What will you do?

• Impact client experience through execution of client account administration, including account opening, account maintenance and efficient resolution of client requests.
• Maintain existing client accounts and identify opportunities to contact clients. You will be responsible for managing timelines and key dates for accounts to help ensure clients feel supported by our team.
• Become well-versed in internal controls and industry regulatory requirements, ensuring client files and other necessary documentation is accurate, up-to-date and compliant.
• Respond to client inquiries in an understanding and time-efficient manner (account transactions, requests, account documentation, account reporting, etc.).
• Leverage your passion for organizing, coordinating and preparing meetings for Advisors with their clients/prospects.

What do you need to succeed?

Must-have

• Strong skills working in the financial sector, and with various business applications/technology
• High level of time management and organization skills
• Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our high net worth clients
• Exceptional verbal and written communication in English

Nice-to-have

• Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH)
• Knowledge of RBC Dominion Securities’ systems and procedures
• Experience in the securities industry and in the regulatory requirements is an asset

What’s in it for you?

We thrive on the challenge to be our best, to think progressively to keep growing, and to work together to deliver trusted advice that will ultimately help our clients thrive and communities prosper. We care about each other and collectively work hard to reach our potential, make a difference to our communities, and achieve success that is mutual. You will also benefit from:

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• An opportunity to make a difference and have a lasting impact on the lives of others
• The chance to work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in Wealth Management

Job Skills

Group Problem Solving, Office Administration, Proactive Approach, Teamwork

Additional Job Details

Address:

10111 104 AVE NW:EDMONTON

City:

EDMONTON

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-07-25

Application Deadline:

2025-08-09

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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