Adjudicator, Credit

Fairstone; Remote; CAD 60,000 - 80,000; Full time

Job summary

A financial services provider is seeking a remote Credit Adjudicator. In this role, you will assess vehicle loan applications, ensure compliance with credit policies, and provide exceptional customer service. Applicants should be bilingual in English and French, have strong attention to detail, and possess good communication skills. The compensation ranges from $21.50/h to $24.50/h, and the position is full-time with various shifts including weekends.

Benefits

Comprehensive training

Accommodating shift options

Recognition as a Great Place to Work

Qualifications

• You can follow detailed credit policy guidelines and carefully review credit application and credit bureau report details.
• You thrive in a fast-paced environment and have strong attention to detail.
• You can collaborate well with various teams and departments.

Responsibilities

• Review and adjudicate vehicle loan applications by assessing creditworthiness.
• Ensure loan applications are assessed accurately in a fast-paced environment.
• Provide efficient, detailed customer-oriented service to all stakeholders.

Skills

Verbal communication skills in English and French

Attention to detail

Customer service focus

Team collaboration

Technical proficiency with Microsoft Office Suite

Education

Post-secondary education in Finance or Business Administration

Tools

Loan origination software

Job description

WHO WE ARE:

Eden Park Inc. (“EdenPark”) is a dynamic automobile finance brand committed to enabling our dealer partners to sell more cars. Since 2012, EdenPark has serviced a wide network of automobile dealers and tens of thousands of consumers from coast to coast. EdenPark is a wholly owned subsidiary of Fairstone Financial Inc., which is a subsidiary of Fairstone Bank of Canada (“Fairstone Bank”). Learn more at EdenParkCanada.com.

Come join Fairstone Financial as a Credit Adjudicator

This position is 100% remote

A regular day for you will include:

• Review and adjudicate vehicle loan applications by assessing an applicants’ creditworthiness based on credit history, income and employment, and collateral valuation.
• Ensure loan applications are assessed accurately and timely in a fast-paced environment.
• Detail oriented and able to closely follow credit policy rules to ensure risk parameters are consistently followed.
• Develop and maintain respectful relationships with dealers.
• Willingness to thrive in a customer service focused and teamwork setting working with other departments in Sales, Income, Funding and with our Dealers partners.
• Execute detailed document review ensuring all assigned documents are accurate, complete, properly executed, and registered as required.
• Provide prompt, efficient, detailed customer-oriented service to all stakeholders.
• Perform all other duties as assigned.

Compensation range from 21.50$/h to 24.50$/h

We offer comprehensive training to ensure you maintain a thorough understanding of our policies and procedures to ensure you can handle customers' enquiries.

Must-haves:

• You can follow detailed credit policy guidelines and carefully review credit application and credit bureau report details.
• You possess excellent verbal and written communication skills in English and French.
• You thrive in a fast-paced environment and have strong attention to detail.
• You are tech-savvy and know your way through Microsoft Office Suite and Outlook
• You can collaborate well with various teams and departments.
• You must be flexible and available to work all shifts mentioned in the Working condition.

Extra- awesome to have:

• You have at least 1 year of prior experience in loan underwriting, experience in a financial institution or within the auto industry
• Previous experience working with loan origination software
• Post-secondary education in Finance or Business Administration

Working condition:

• Hours of operation are between 11 AM to 8 PM from Monday to Friday and on Saturday from 9 AM to 8 PM.
• Option of permanent Saturday shift with the option of Wednesday or Thursday off; and our team is very accommodating with switching when required with notice.
• Weekday shifts are primarily set schedules while Saturday start times will be on a rotation (early, mid-day & late shift). This position is for 11 am to 7 pm PST.

WE ARE PROUD TO BE RECOGNIZED AS

Great Place to Work ® Canada for 2025 and
Montreal's Top Employers 2025 by Canada’s Top 100 Employers!

Learn more:

https://www.fairstone.ca/en/about/canadian-lender

Follow us on LinkedIn:

https://www.linkedin.com/company/fairstone/mycompany/

If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.

Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.

Time Type:

Full time Job Type:Permanent