Adjoint(e) administratif(ve) / de co-paiement bilingue- Opportunités Future / Bilingual Adminis[...]

Innomar Strategies; Nova Scotia; On-site; CAD 50,000 - 70,000; Full time

Job summary

A healthcare solutions provider located in Nova Scotia is looking for an administrative professional to manage various tasks, including processing copayment requests and supporting project management. The ideal candidate will be bilingual in English and French with 3-5 years of experience in a pharmaceutical setting. This role offers a remote-first work culture and a competitive rewards package.

Benefits

Base salary + bonus programs

RRSP matching

Flexible benefits

Tuition reimbursement

Employee referral programs

Qualifications

• 3-5 years of experience in an administrative role within a pharmaceutical setting.
• Proven accuracy in processing large data volumes.
• Ability to work independently and collaboratively.

Responsibilities

• Perform general administrative tasks such as handling the mail, typing, and maintenance of filing systems.
• Process copayment requests for patients, pharmacies, and/or physicians.
• Compile information from various sources and utilize it for generating reports.

Skills

Bilingual (English & French)

Strong communication skills

Strong interpersonal skills

Effective problem-solving skills

Attention to detail

Organizational skills

Education

Post-secondary education in a related field

Tools

Microsoft Office Suite

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

PRIMARY DUTIES AND RESPONSIBILITIES :

• Performs general administrative tasks such as handling the mail, typing, and maintenance of filing systems for the program.
• Responsible for processing copayment requests for patients, pharmacies, and/or physicians for programs offering copay assistance or concierge payments, as required.
• Liaises with Program managers to ensure copayment KPIs are met.
• Liaises with ISI Accounting to ensure proper payment timeframes and accurate payments.
• Liaises with third-party payment administrators to ensure accurate electronic payment processing.
• Establishes and maintains office files, makes appointments, and arranges meeting rooms as required.
• Compiles information from various sources and utilizes it for generating reports.
• Audits and maintains various reports specific to the business location, checking for errors, inconsistencies, or discrepancies; makes corrections and notifies relevant personnel.
• Updates and maintains pertinent business information via computer or department files.
• Assists with a variety of scheduled and unscheduled projects within the department.
• Drafts and types correspondence and presentations for internal and external contacts.
• Manages multiple projects across departments or business segments as required.
• Interacts regularly with inter-departmental associates and management to resolve workload issues.
• Maintains positive and professional relationships with colleagues and management.
• Complies with all policies, procedures, safety rules, and regulations.
• Reports all adverse events to the designated units/departments.
• Performs related duties as assigned.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS :

• Bilingual (English & French) required; the successful candidate will have daily contact with unilingual English-speaking customers, patients, or peers from cross-functional teams.
• Post-secondary education in a related field.
• 3-5 years of experience in an administrative role within a pharmaceutical setting.
• In-depth knowledge of the Microsoft Office Suite is essential.
• Proven accuracy in processing large data volumes.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively.
• Adaptability and eagerness to learn new skills.

MINIMUM SKILLS, KNOWLEDGE, AND ABILITY REQUIREMENTS :

• Effective oral and written communication skills.
• Strong interpersonal, analytical, and mathematical skills.
• Excellent organizational skills with attention to detail.
• Problem-solving skills to resolve issues efficiently.
• Ability to represent a positive, professional image.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
• Ability to implement processes that ensure satisfactory audit practices.
• Consistently meet deadlines.
• Strong business and financial acumen.

Why choose Innomar Strategies?

Remote-First culture – flexible opportunities to work from home!

Competitive Total Rewards Package :

• Base salary + bonus programs.
• RRSP matching.
• Employee Share Purchase Plan.
• Flexible benefits, including wellness accounts, parental leave top-up, 24/7 employee assistance, and virtual healthcare.
• Tuition reimbursement and employee referral programs.

Growth opportunities for career advancement

Learning programs, leadership training, and mentorship to further your professional development.

Make an impact by helping create healthier futures.

We value diversity, equity, and inclusion to foster a culture of belonging.

As of October 18, 2021, all Canadian team members must be fully vaccinated against COVID-19 or apply for an exemption due to medical or religious reasons, following company policies.

The successful candidate will have daily contact with unilingual English-speaking customers, patients, or peers from cross-functional teams.

What Cencora offers

We provide comprehensive compensation, benefits, and resources that support an inclusive culture and our team members' well-being, including health, emotional, financial, and social support, training, and development opportunities.