Account Manager | Craft Public Relations

Bloom; Toronto; Hybrid; CAD 68,000 - 80,000; Full time

Job summary

A creative workplace consultancy is seeking an Account Manager to enhance their dynamic team. This role involves leading projects, managing communications with team members, and actively engaging in media outreach. Candidates should possess strong public relations experience and a collaborative mindset. The position allows for a hybrid working environment based in Toronto, offering competitive compensation between $68,000 - $80,000 annually along with an array of unique perks including unlimited vacation and a curiosity fund.

Benefits

Unlimited vacation

Competitive annual bonus

Comprehensive health benefits

Curiosity Fund

Annual offsite retreat

Qualifications

• Experience in public relations or communications; agency experience preferred.
• Strong interpersonal skills and collaborative ability.
• Eagerness to learn and raise standards.

Responsibilities

• Lead execution of assigned projects and manage team members.
• Support project and program management activities.
• Conduct media and influencer outreach and prepare reports.

Skills

Public relations experience

Agency experience

High standards

Empathy

Collaborative spirit

Job description

Bloom is a full-service workplace design consultancy representing Craft Public Relations on their search for an Account Manager to join their team. As Talent Advisors, we will be the liaison between our Craft Public Relations and yourself during this recruitment process. We do not use fancy tech to search through resumes at Bloom; every resume is reviewed by a human to ensure that we attain a consistent and equitable interview process. You will directly join our client’s team if you are selected as the successful candidate. We look forward to seeing your application!

Craft is Hiring

Hi, I’m Julie Pieterse, a Senior Vice President here at Craft Public Relations. I’m leading recruitment for a new Account Manager role here at the agency. I’ve been with the company for almost a decade (time flies when you’re having fun!), and since I started, the agency has grown from 3 people to the team of more than 40 we are today. We’ve got an amazing and passionate group of humans already on board, and we’re excited to be growing again with the addition of this role.

Lisa Pasquin founded Craft in October 2015 with the goal of creating an inspiring environment where people do great things together. Today, we’re proud to work with some of the country’s best brands, including Hershey, Keurig Dr Pepper, Moosehead Breweries, Nintendo of Canada, Tim Hortons, Firehouse Subs, Popeyes and Burger King. We do award-winning work, but we also have a lot of fun doing it - our vibrant work environment is truly one of the best things about Craft.

At Craft, the Account Manager position falls between the Account Executive and Senior Account Manager roles. You manage projects and programs on your accounts, including hands‑on execution of media relations, influencer relations, events and more, under the guidance of senior account leads.

The Opportunity

• Leading the execution of assigned projects, including managing team members working on your projects.
• Supporting day‑to‑day project and program management - including management of workback schedules, status reports and budget trackers.
• Executing programs, including conducting media and influencer outreach, developing program materials, liaising with vendors and preparing plans and wrap reports.

What You Bring to the Role

• You have experience in public relations / communications; agency experience is a plus.
• You have high standards, and you’re always looking for ways to raise the bar.
• You’re deeply curious - about your job, and about the world around you.
• You act with empathy, eager to support your team as both people and as colleagues.
• You’re a passionate collaborator, on the lookout for ways to work together with your clients and your colleagues to bring amazing things to life.

The Process

• Applications are due by noon on January 2, 2026. In your cover letter, please let us know what excites you about the idea of joining the Craft team.

Interviewing at Craft Public Relations includes

• Phone screen with a Talent Advisor from Bloom
• Virtual interview with Senior Vice President Julie Pieterse and Account Manager Holly Lobsinger (1 hour)
• Complete our Craft Assignment
• In‑person interview with company President Lisa Pasquin and Jamie‑lee Common Account Director (1 hour)
• Reference checks
• Offer

*This interview will take place at our office in East Room’s 507 King St. East location in Toronto’s east end.

Location

• Craft offers a hybrid work‑from‑home and in‑office model. All employees work from Craft’s office at 507 King Street East on Tuesdays and Wednesdays - and are occasionally required to be in the office on other days of the days.
• This role will require occasional travel within Canada and to the US for meetings and events.

$68,000 - $80,000 a year

Perks include

• Unlimited vacation
• Competitive annual bonus based on company performance
• Comprehensive health benefits, including a Lifestyle Spending Account
• Curiosity Fund (we’re a curious bunch at Craft, so we offer each team member up to $1,000 per year to spend on anything that they are curious about!)
• Annual offsite retreat

Inclusion at Craft PR

Craft PR is an equal opportunity employer. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply. We are committed to providing reasonable accommodations and will work with you to meet your needs.

Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility‑related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application or email [e-mail].

To ensure that we attain a consistent and equitable interview process we take a high level of care with every application. Our process may be a bit longer than others because we take an inclusive and intentional approach to reviewing every application we receive.