Account Manager

GO Media; Raleigh; On-site; CAD 60,000 - 80,000; Full time

Job summary

A dynamic marketing agency is seeking an experienced Account Manager to lead a portfolio of dental clients. In this client-facing role, you will oversee marketing strategy execution and collaborate with creative teams to drive results. Ideal candidates should have 3–5 years of experience in similar roles, strong digital marketing knowledge, and excellent communication skills. The position is in-office and offers competitive salary, benefits, and professional development opportunities.

Benefits

Competitive salary and benefits

Professional development support

Friendly, collaborative culture

Qualifications

• 3–5 years of experience in account management, client services, or marketing strategy.
• Background in healthcare, dental, or aesthetics industries preferred.
• Strong understanding of digital marketing tactics.

Responsibilities

• Serve as the primary point of contact for assigned orthodontic clients.
• Oversee the development and execution of integrated marketing plans.
• Manage timelines, deliverables, and client feedback.

Skills

Client Relationship Management

Digital Marketing Tactics

Project Management

Communication Skills

Analytical Skills

Tools

Google Analytics

Meta Ads Manager

Asana

Trello

Job description

We’re looking for a proactive, organized, and results-driven Account Manager to join our growing team and lead a portfolio of orthodontic and dental clients, including top-performing providers. In this client-facing role, you’ll act as a strategic partner and day-to-day lead—overseeing marketing strategy execution, multimedia campaigns, local event activations, and performance reporting.

You’ll collaborate closely with our creative, media, and strategy teams to deliver measurable results that grow patient demand, strengthen brand positioning, and support revenue goals for each client.

Key Responsibilities

• Client Relationship Management
  • Serve as the primary point of contact for assigned orthodontic clients, building strong, trusted relationships
  • Lead regular status calls, planning meetings, and performance reviews
  • Translate client goals into actionable marketing strategies and clear deliverables
• Marketing Strategy & Execution
  • Oversee the development and execution of integrated marketing plans, including social media, paid advertising, email, SEO, and video
  • Coordinate marketing calendars aligned with seasonal promotions, Invisalign campaigns, and local events
  • Collaborate with creative and content teams to produce compelling, brand-aligned assets
• Event Strategy & Coordination
  • Partner with clients to plan and promote patient-facing events (e.g. Invisalign Days, open houses)
  • Manage pre-event marketing, RSVPs, in-office signage, and post-event follow-up campaigns
• Performance Reporting & Optimization
  • Monitor KPIs across digital and in-office initiatives
  • Deliver monthly and quarterly performance reports with clear insights and strategic recommendations
  • Use data to inform campaign adjustments and ROI improvements
  • Campaign & Project Management
    • Ensure all projects are completed on time, on brief, and within scope
    • Manage timelines, deliverables, and client feedback in collaboration with internal teams
    • Maintain high standards of brand compliance and HIPAA-related considerations
  • 3–5 years of experience in account management, client services, or marketing strategy
  • Background in healthcare, dental, or aesthetics industries preferred
  • Strong understanding of digital marketing tactics (social, email, SEO, paid media, etc.)
  • Confident communicator with excellent presentation and client management skills
  • Highly organized, detail-oriented, and able to manage multiple accounts and priorities
  • Proficient in project management tools (e.g., Asana, Trello) and reporting dashboards (e.g., Google Analytics, Meta Ads Manager)

  At GO Media, we specialize in driving growth for leading practices in orthodontics, aesthetics, and wellness. You’ll be part of a forward-thinking team that values innovation, creative excellence, and client success.

  What we offer:

  • Competitive salary and benefits
  • Opportunity to work on category-leading brands in med‑aesthetics, wellness, and healthcare
  • A small, high-performing, creative team where your work has high visibility and impact
  • Professional development support (courses, conferences, software)
  • Friendly, collaborative culture with cross-disciplinary exposure

  Schedule:

  Monday to Friday, 8:30am – 5pm

  This is an in-office only position

  Benefits:

  • Health care, dental, and vision
  • Paid Time Off
  • Growth opportunities