Account Manager

Triumvirate Environmental; Niagara Falls; On-site; CAD 75,000 - 90,000; Full time

Job summary

An environmental services firm located in Canada is seeking an experienced Account Manager to drive sales and manage client relationships. The ideal candidate will have a background in the environmental services industry and is responsible for maintaining a significant book of business, ensuring client satisfaction while pursuing new opportunities. This position offers competitive compensation and a supportive working environment.

Benefits

Health, dental and vision benefits

Opportunities for external trainings and certifications

Mentorship & career succession planning

Qualifications

• 2-5 years of experience in environmental services or related field with prior sales experience.
• Proven track record of selling to healthcare, higher education, life sciences, or industrial clients.
• Must be eligible to work in Canada without future sponsorship.

Responsibilities

• Manage $600,000-800,000/month book of business from existing clients.
• Drive sales of environmental waste management to new and existing clients.
• Build and maintain long-lasting client relationships for satisfaction and retention.

Skills

Sales experience

Excellent communication skills

Customer relationship management

Goal-oriented

Team player

Education

Bachelor’s degree in a related field

Job description

Overview

Photech Environmental Services Inc, a wholly owned subsidiary of Triumvirate Environmental, is seeking an Account Manager for our Account Management team. This role drives sales of TEI services to new and existing clients while building long-lasting relationships to ensure satisfaction and client retention.

Triumvirate Environmental provides services to higher education, life sciences, healthcare, and advanced manufacturing sectors to assist with compliance management. We strive to WOW both our employees and our customers, fostering growth, development, education, and creativity.

Do you enjoy helping customers solve complex problems and understanding their needs? Are you a proactive leader who anticipates client needs? If yes, this may be the position for you.

Responsibilities

• Manage $600,000-800,000/month book of business from existing clients
• Drive sales of environmental waste management, disposal, and other Triumvirate services to new and existing clients
• Lead and coordinate routine services between customer and TEI
• Cross-sell new, repeat, and recurring services to your assigned customer base
• Assist customers with key projects to stay in compliance
• Originate new business opportunities from referrals and networking
• Learn and apply the Sandler Consultative sales methodology effectively
• Act as a consultative trusted liaison between clients and internal teams, coordinating services to meet client needs
• Coordinate job scope and proposal creation for new business
• Collect purchase orders to ensure timely payment of invoices; assist in collecting outstanding invoices
• Build and maintain long-lasting client relationships to ensure satisfaction and retention
• Qualify prospects, set appointments, and actively pursue new business opportunities
• Network within the customer's organization to build relationships and trust, producing referrals
• Deliver a "WOW" experience for internal and external customers
• Stay updated with industry trends, market changes, competitors, and continuous improvement initiatives
• Assist with service recovery by triaging and developing new procedures to prevent recurring issues
• Entertain customers as needed

Basic Requirements

• Bachelor’s degree in a related field
• 2-5 years of experience in the environmental services industry or a related field with prior sales experience
• Positive attitude, strong passion for sales, and high motivation
• Team player with a commitment to success
• Strong focus on goals, creativity, organization, and excellent communication skills
• Experience in facilities management
• Proven track record of selling to healthcare, higher education, life sciences, or industrial clients
• Ability to attend client outings and networking events as needed
• Must be eligible to work in Canada without future sponsorship
• Must have a reliable form of transportation

Preferred Requirements

• Prior experience at Triumvirate Environmental
• Sandler Sales Training or similar sales training

Benefits

Health, dental and vision benefits, safety training, opportunities for external trainings and certifications, mentorship & career succession planning.

Equal Opportunity

Triumvirate Environmental is an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace and encourage applications from individuals of all backgrounds, including women, racialized persons, Indigenous peoples, persons with disabilities, and members of the LGBTQ2S+ community. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodation will be provided at any stage of the hiring process upon request.

If you require accommodation during the application and hiring process, please contact us at the Triumvirate contact page or 888-834-9697. The requirements listed above are representative of the knowledge, skill, and/or ability required. Actual starting base pay may vary based on factors such as education, experience, skills, location and budget.

Pay Range: $75,000 - $90,000 CAD