Abercrombie & Fitch - Key Lead, cf Fairview

ABERCROMBIE AND FITCH; Toronto; On-site; CAD 80,000 - 100,000; Part time

Job summary

A leading fashion retailer in Toronto is seeking a Key Lead to ensure exceptional customer service and effective store operations. This role involves guiding Brand Reps, managing schedules, and contributing to the team’s sales performance. Candidates should have a high school diploma and at least one year of retail experience. The position offers flexibility in hours, a quarterly bonus, and opportunities for career growth.

Benefits

Quarterly Sales Incentive Bonus

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Training and Development

Qualifications

• At least 1 year of retail experience is preferred.
• No supervisory/management experience is required.
• Outgoing and assertive demeanor.

Responsibilities

• Ensure quality in-store experience for customers.
• Act as Floor Supervisor, providing guidance and coaching.
• Drive store performance through customer experience.

Skills

Customer Focus

Communication

Interpersonal Interaction

Fashion Trend Knowledge

Adaptability/Flexibility

Multi-Tasking

Education

High School Diploma/G.E.D. equivalent preferred

Job description

Overview

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You'll Do

• Open and Closing Routines
• Product Knowledge & Brand Awareness
• Business Understanding
• Proactive Thinking
• Attention to Detail
• Register/Point of Sales use
• Asset Protection
• Visual Displays
• System Skills
• Work Schedule Requirements

Work Schedule Requirements

• Schedule will vary weekly but should expect to work at least 12-16 hours per week.
• Required availability on Saturdays and Sundays as well as certain holidays.
• In addition, during peak timeframes, hours will increase to support the needs of the business.

Qualifications

• Education- High School Diploma/ G.E.D. equivalent preferred
• Retail Experience- At least 1 year of retail experience is preferred.
• Supervisor/ Managerial Experience- No supervisory/ management experience is required.
• Customer Focus
• Communication
• Interpersonal Interaction
• Fashion Trend Knowledge
• Outgoing
• Assertiveness
• Adaptability/Flexibility & Stress Tolerance
• Poise & Ambition
• Multi-Tasking
• Applied Learning
• Promoting Diversity & Inclusion
• Work Ethic
• Omni Channel Services

What You’ll Get

• As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company\'s culture and values, but most importantly - with you!
• Quarterly Sales Incentive Bonus
• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who\'ll Celebrate you for Being YOU
• FOLLOW US ON INSTAGRAM @LIFEATANF

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer