Abercrombie & Fitch - Assistant Manager, Sherway Gardens

ABERCROMBIE AND FITCH; Toronto; On-site; CAD 45,000 - 55,000; Full time

Job summary

A global retail company in Toronto is seeking an Assistant Manager to lead store operations and drive sales results. Responsibilities include ensuring exceptional customer service, managing staff, and overseeing daily operations. Candidates should possess strong problem-solving and communication skills, with a degree or relevant experience preferred. The role offers competitive benefits and the opportunity for career growth.

Benefits

Quarterly Incentive Bonus Program

Paid Time Off

Merchandise Discount

Medical, Dental and Vision Insurance Available

401(K) Savings Plan with Company Match

Qualifications

• Ability to show up in a fast-paced and challenging environment.
• Self-starter with strong drive to achieve results.
• Multi-tasking ability required.

Responsibilities

• Drive sales results and provide best-in-class customer service.
• Oversee daily store operations including opening and closing routines.
• Manage staffing, scheduling, and payroll.

Skills

Strong problem-solving skills

Inclusion & Diversity Awareness

Team building skills

Strong interpersonal and communication skills

Fashion Interest & Knowledge

Education

Bachelor’s degree or one year of supervisory experience

Job description

Company Description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e‑commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

Job Description

The Assistant Manager is a multi‑faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best‑in‑class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves everyday to create an inclusive place of belonging for their team and customers. With a promote‑from‑within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

What You’ll Do

• Customer Experience
• Drives Sales
• OMNI Channel Fulfillment
• Store Presentation and Sales Floor Supervision
• Store & Stockroom Operations
• Staffing, Scheduling, and Payroll Management
• Training and Development
• Communication
• Asset Protection

Qualifications

What it Takes

• Bachelor’s degree OR one year of supervisory experience in a customer‑facing role
• Strong problem‑solving skills
• Inclusion & Diversity Awareness
• Ability to show up in a fast‑paced and challenging environment
• Team building skills
• Self‑starter
• Strong interpersonal and communication skills
• Drive to achieve results
• Adaptability / Flexibility
• Multi‑Tasking
• Fashion Interest & Knowledge

Additional Information

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

What You’ll Get

• Quarterly Incentive Bonus Program
• Paid Time Off
• Paid Volunteer Day per Year, allowing you to give back to your community
• Merchandise Discount
• Medical, Dental and Vision Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(K) Savings Plan with Company Match
• Training and Development
• Opportunities for Career Advancement, we believe in promoting from within
• A Global Team of People Who’ll Celebrate you for Being YOU

SEE WHAT IT’S LIKE TO #WORKATHCO - FOLLOW US ON INSTAGRAM @LIFEATANF

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer