Aalto Jasper AB Food & Beverage Supervisor

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Food and Beverage Supervisor to lead a vibrant team in a stunning location. This role involves overseeing restaurant operations, ensuring exceptional guest experiences, and managing a dedicated team. With a focus on training and motivation, you'll create memorable moments for guests while enjoying the breathtaking scenery of the Canadian Rockies. Join a global team that values diversity and offers exciting perks, including discounts on attractions and wellness resources. If you have a passion for hospitality and a positive attitude, this opportunity is perfect for you.

Benefits

Free access to Pursuit attractions

50% off for friends

Discounts on hotel stays

Discounts on dining

Subsidized mental health resources

Team events

Qualifications

• 3+ years in restaurant operations with supervisory experience required.
• Proserve and WHIMIS certifications are preferred.

Responsibilities

• Lead the team and ensure high customer service levels.
• Manage cash reports and food orders, ensuring accuracy.
• Motivate staff and maintain cleanliness in the restaurant.

Skills

Hospitality certification

Restaurant operations experience

Supervisory experience

Proserve certification

WHIMIS certification

Food & beverage service knowledge

Communication skills

Interpersonal skills

Problem-solving skills

Teamwork

Education

Hospitality certification

Job description

Pursuit Collection

Jasper, AB
$20 an hour - Full-time

Job details

Pay: $20 an hour
Job type: Full-time
Location: Jasper, AB

Full job description

What will be your daily pursuit?
As the Food and Beverage Supervisor, you'll lead with energy, training and motivating your team to create memorable moments for every guest!

What will your compensation be?
The starting salary for this position is $20.00 per hour.

When does this adventure begin?
This position begins April 28. Seasonal and Full-time positions available.

What perks can you expect?
Join an inclusive, global team and make life-long connections.
Enjoy free access to Pursuit attractions and 50% off for friends.
Get discounts on hotel stays, dining, and retail.
Access subsidized mental health and wellness resources.

What will you do in this job?

1. To act as the Location Manager in the absence of the Manager covering vacation and days off
2. Preparation and verification of daily cash reports
3. Ensuring accurate cash, debit, and credit card transactions
4. Involved in the placing of and receiving food orders
5. Coordinate food and beverage inventories
6. Interacts with customers and maintains the highest level of customer service
7. Receive payment for all services provided to the customer
8. Listen to and resolve any customer complaints
9. Ensure the restaurant area is clean and organized at all times
10. Serve tables, bartend as required
11. Uphold the high standard of environmental stewardship expected for all employees
12. Report all maintenance and repair needs to the Location Manager
13. Report and assist the Location Manager with performance management of employees
14. Ensure opening and closing checklists are up to date and being used properly daily
15. Detailed daily communications; to staff via lineups and on the floor discussion, to leadership via shift pass ons, in addition to daily shift reports outlining the shift in detail
16. Motivate staff and have an influential part in team building and bonding
17. Lead GEM and tour functions; Printing and advance review of BEO’s
18. Setup and service of all events – ensuring no details are missed and the guest experience is seamless
19. Completion of GEM and Tour Billing ensuring accuracy and timeliness

What skills and experience do you need for this job?

• Hospitality certification preferred
• Minimum three (3) years’ experience in restaurant operations with supervisory experience
• Proserve and WHIMIS certification
• Excellent knowledge of food & beverage service
• Good knowledge of wine, spirits and beer
• Excellent communication, interpersonal, guest and public relations skills
• Neat and clean in appearance and work habits
• Ability to accept and give direction
• Ability to motivate train and provide ongoing coaching
• Be able to work with minimal supervision
• Ability to work within a team
• Positive attitude
• Ability to deal with guest challenges and solve problems as they arise
• Able to work all shifts including split shifts

What will your work environment be like?

Beautiful. You’ll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you’ll really get the chance to explore and see amazing scenery and wildlife within the Canadian Rockies.

Fun. You'll be meeting team members from across the globe and get to participate in tons of team events.

Independent. You’ll spend your days in and around our amazing properties.

Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.

Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required.

We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

EEO:
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team!

We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you are unable to complete the application process online, or if you require accommodation related to a protected ground under the Canadian Human Rights Act during the application or hiring process, please contact our Talent Acquisition Team at [e-mail] or drop in to one of our offices to hand in a resume if you do not have access to a computer. We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.