24/7 Field Ops Supervisor - Incident & QA Lead

Paladin Security Group Ltd; Winnipeg; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading security service provider in Winnipeg is seeking a Field Supervisor to manage after-hours scheduling operations and ensure quality control in the field. The ideal candidate should have a minimum of 2 years of security experience, including supervisory responsibilities. The role demands strong incident management and coaching skills and maintaining a high standard of service delivery. Benefits include medical, dental, and life insurance, along with a commitment to diversity and inclusion.

Benefits

Medical Insurance

Life Insurance

Dental Insurance

Qualifications

• Minimum of 2 years security experience.
• Minimum of 1 year of security supervisory experience.

Responsibilities

• Manage after-hours scheduling operations.
• Conduct quality assurance visits across all Paladin sites.
• Handle escalated staffing issues and disciplinary matters.

Skills

Quality control

Incident management

Coaching

Resource allocation

Alarm response

Education

Standard First Aid, CPR Level C

Valid Driver's License

Valid Manitoba Security License

Tools

WINTEAM

Job description

A leading security service provider in Winnipeg is seeking a Field Supervisor to manage after-hours scheduling operations and ensure quality control in the field. The ideal candidate should have a minimum of 2 years of security experience, including supervisory responsibilities. The role demands strong incident management and coaching skills and maintaining a high standard of service delivery. Benefits include medical, dental, and life insurance, along with a commitment to diversity and inclusion.