The purpose of this role is to support and maintain the application platforms to ensure that they are reliable, scalable, maintainable and high availability.
Job Description:
Key responsibilities: Delivers local and Global application services to the business within agreed SLAs Contributes to the delivery and implementation of operational projects to support the business Contributes to the pro-active continuous improvements to ensure performance, scalability, capacity, security, supportability and maintainability is maintained for all supported applications and systems Ensures Service support documentation (processes, procedures, service catalogue information, operational documentation) is created and maintained for all supported applications Follows the Global Service Management processes (Incident, Problem, Change, Release) to ensure adherence to the global process standardsLocation:
São PauloBrand:
Global TechnologyTime Type:
Full timeContract Type:
Permanent* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.