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Scalesource
Growth Account Manager
Resumo da oferta
A digital marketing agency is seeking a Growth Account Manager to lead client success strategies. This role involves managing a portfolio of clients, driving retention, and optimizing campaigns. Ideal candidates should have 3-5 years of agency experience, strong skills in digital marketing, and be fluent in English. Join this remote team to influence client growth through strategic guidance and performance analysis.
Qualificações
- 3–5+ years in a digital marketing agency as a Client Success Manager or similar role.
- Hands-on experience with paid media, SEO, and email marketing.
- Experience with marketing analytics tools like GA4 and Google Search Console.
Responsabilidades
- Own the success of a portfolio of digital marketing clients.
- Lead monthly and quarterly business reviews.
- Provide insights based on performance metrics.
Conhecimentos
Ferramentas
US company is hiring an Growth Account Manager | Remote | Fluent English
As a Digital Marketing/Growth Account Manager, you\'ll act as the digital quarterback for your clients - owning the strategy, communication, and execution of multi-channel marketing programs. You\'ll guide clients through their full funnel of digital deliverables - from paid media and SEO to email and creative - ensuring every initiative aligns with their growth goals.
- Account Leadership: Own the success of a portfolio of 20–25 digital marketing clients, ensuring retention, satisfaction, and measurable ROI
- Digital Quarterbacking: Serve as the strategic hub between clients, internal teams, and vendor partners - ensuring campaigns are planned, executed, and optimized in sync with client objectives.
- Strategic Guidance: Lead monthly and quarterly business reviews, creating success roadmaps tied to performance KPIs
- Performance Expertise: Analyze paid media, email, SEO, and site performance data to provide proactive insights and recommendations based on industry benchmarks, historical trends, and client-specific KPIs
- Cross-Functional Execution: Partner with Paid Media, SEO, Content, Design, and Analytics teams to deliver cohesive marketing strategies
- 3–5+ years in a digital marketing agency as a Client Success Manager, Account Manager, or Account Strategist (must-have)
- Hands-on or strategic experience with paid media (Meta, Google, programmatic), SEO, email marketing, and paid social
- Strong understanding of eCommerce marketing (Shopify, WooCommerce, etc.)
- Proven success driving client retention and account growth
- Ability to speak fluently about digital strategy with senior stakeholders (CTR, CAC, ROAS, LTV, etc.)
- Experience with marketing analytics tools (GA4, Google Search Console, GTM, etc.)
- Familiarity with CRM and project management platforms (HubSpot, ClickUp, etc.)
- Comfort in SaaS or recurring revenue account structures. Our recurring-revenue model mirrors SaaS structures, with multi-month campaign engagements and performance-based results. Our Saas product "HerbMail" (email retargeting engine) runs on a fully managed, subscription-based model built for scalable, high-impact email retargeting.
- Client Retention Rate
- Net Revenue Retention
- Expansion / Upsell Revenue
- Client satisfaction (CSAT/NPS)
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.