WFM | Data Analyst

Cognizant; São Paulo; Presencial; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A global consulting firm in São Paulo is seeking a WFM/Data Analyst. In this role, you will deliver actionable insights, dashboards, and tools to enhance operational efficiency for the Search News team. Responsibilities include analyzing data, monitoring performance, and supporting various stakeholders in achieving productivity standards. Ideal candidates should possess strong analytical skills and experience in data analysis. Join us to make an impact in a dynamic environment.

Qualificações

• Strong analytical skills and experience with data analysis.
• Experience in workforce management or similar roles.
• Familiarity with data visualization tools is a plus.

Responsabilidades

• Deliver actionable insights and dashboards to drive operational efficiency.
• Analyze data and monitor workforce performance.
• Ensure adherence to productivity standards.

Descrição da oferta de emprego

WFM/Data Analyst

About the role

As a WFM/Data Analyst, you will make an impact by delivering actionable insights, dashboards, and tools that enable operational efficiency for the Search News (Hot Events) team. You will analyze data, monitor workforce performance, and ensure adherence to productivity standards, supporting curators, Quality Analysts (QAs), and Team Leads in achieving excellence.

In this role, you will:

• Data Collection & Preparation: Collect, clean, and prepare data from multiple sources for reporting and analysis.