Ux / Ui Lead

Tata Consultancy Services; Belo Horizonte; Presencial; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A leading global consulting firm in Belo Horizonte is seeking a Design & Innovation Lead to drive human-centered design initiatives. The role involves leading high-impact design workshops, synthesizing complex user needs into actionable insights, and collaborating with cross-functional teams to deliver innovative solutions. Ideal candidates have substantial experience in design thinking and service design, proficiency in Figma, and strong communication skills in both Portuguese and English. The company offers comprehensive benefits and a focus on diversity and inclusion.

Serviços

Health insurance

Dental Plan

Life insurance

Transportation vouchers

Meal / Food Voucher

Childcare assistance

Gympass

TCS Cares – psychological assistance

Reimbursement of Certifications

International experience opportunity

Qualificações

• Proven experience in a design thinking, service design, or UX strategy role.
• Expertise in prototyping and design tools, primarily Figma.
• Strong portfolio showcasing facilitation skills and design process.

Responsabilidades

• Lead and facilitate design thinking workshops with senior client stakeholders.
• Synthesize complex information into actionable problem statements.
• Design end-to-end service experiences considering all touchpoints.

Conhecimentos

Design thinking

Service design

UX strategy

Proficiency in Figma

Collaboration tools (Mural, Miro, FigJam)

Storytelling and communication

Fluency in Portuguese

Fluency in English

Ferramentas

Adobe Creative Suite

Prototyping tools (Figma)

Descrição da oferta de emprego

Why join TCS?

Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development.

The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.

TCS Pace Port São Paulo is a strategic co‑innovation hub where we bring together our clients, startups, academics, and TCS experts to solve complex business challenges and pioneer the future.

We are the epicenter of design‑led innovation in Latin America, transforming bold ideas into tangible, scalable solutions.

Role Overview

We are seeking a visionary and hands‑on Design & Innovation Lead to become the beating heart of our Pace Port.

You will be the chief advocate for human‑centered design, responsible for leading clients and cross‑functional teams through the end‑to‑end innovation journey.

You will not just facilitate workshops; you will orchestrate breakthrough moments that redefine industries and create measurable business impact.

Key Responsibilities

• Lead and facilitate dynamic, high‑impact design thinking workshops, design sprints, and co‑creation sessions with senior client stakeholders to uncover deep user needs and business pain points.
• Synthesize complex information from research and workshops to reframe business challenges into actionable, human‑centered problem statements and “How Might We” questions.
• Translate abstract ideas into tangible concepts.
• Design end‑to‑end service experiences and business models, considering all touchpoints, user journeys, and back‑stage processes to ensure solutions are viable, feasible, and desirable.
• Act as a trusted advisor to clients on their innovation and digital transformation journeys, demonstrating the value of design thinking and user‑centricity.
• Work seamlessly with TCS technical leads, researchers, and domain experts, as well as external partners from startups and academia, to build holistic solutions.

Create low and high‑fidelity wireframes, interactive prototypes (using Figma), and service blueprints to communicate vision and test hypotheses rapidly.

Qualifications & Skills

Must‑have: Proven experience in a design thinking, service design, or UX strategy role, preferably within a consulting, innovation agency, or corporate innovation lab.

Proficiency in Adobe Creative Suite is a plus.

• Mastery of virtual and in‑person collaboration tools such as Mural, Miro, or FigJam.
• Expertise in prototyping and design tools, primarily Figma.
• A strong portfolio showcasing your facilitation skills, design process, and examples of how your work led to tangible business outcomes.
• Exceptional storytelling and communication skills, with the ability to engage and persuade C‑level executives and large groups.
• Fluency in Portuguese and English.
• Has experience working in or with major industries in the LATAM region (e.g., Finance, Agribusiness, Retail).
• Understands the fundamentals of business strategy and can articulate the ROI of design.
• Is a systems thinker who can connect user experience to business processes and technology architecture.
• Thrives in ambiguity and is adept at managing multiple stakeholders in a fast‑paced environment.
• Is a natural leader and mentor, eager to elevate the design practice within the Pace Port and beyond.

What do we offer?

TCS Benefits – Brazil: Health insurance, Dental Plan, Life insurance, Transportation vouchers, Meal / Food Voucher, Childcare assistance, Gympass, TCS Cares – free psychological assistance (24 hrs/day), legal, social and financial assistance to associates, Partnership with SESC, Reimbursement of Certifications, Free TCS Learning Portal – online courses and live training, International experience opportunity, Discount Partnership with Universities and Language Schools, Bring Your Buddy – bonus for each hire, TCS Gems – recognition for performance, Xcelerate – free mentoring Career Platform.

Tata Consultancy Services is an equal opportunity employer, our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of socio‑economic background, race, color, national origin, religion, sex, gender identity / expression, age, marital status, disability, sexual orientation or other characteristics.

We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process.

Come to be a TCSer!

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