Travel Operations Specialist (Remote | Tourism)

Beyond Madeira; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A tourism-focused company is seeking a remote professional to support car rental and activity reservations in Brazil. The ideal candidate will help manage operations, ensure data accuracy, and communicate effectively with the team. Functional English and strong organizational skills are essential. This role offers a flexible work schedule and competitive compensation adjusted for experience. No formal education required; practical skills are prioritized.

Qualificações

• Previous experience in tourism, reservations, operations, or related areas.
• Strong organizational skills and attention to detail.
• Clear and professional written communication.

Responsabilidades

• Support the management and organization of car rental and activity reservations.
• Update and validate operational information in spreadsheets and internal systems.
• Support the resolution of operational questions related to reservations.

Conhecimentos

Organizational skills

Attention to detail

Clear written communication

Functional English

Digital tools proficiency

AI usage in work tasks

Autonomous work ability

Descrição da oferta de emprego

Role Overview

Beyond Madeira is a tourism project focused on car rental reservations, activities, and traveler support in Madeira Island, Portugal.

We are exploring the Brazilian market to reinforce our team with a remote professional, focused on tourism operations, reservation organization, and operational support through clear processes and smart use of technology.

This is not a generic customer support or call center role.

Responsibilities

• Support the management and organization of car rental and activity reservations
• Update and validate operational information in spreadsheets and internal systems
• Support the resolution of operational questions related to reservations, schedules, and processes
• Organize data to support internal decision-making
• Assist with reservation changes, adjustments, and exceptional situations
• Use Artificial Intelligence (e.g., ChatGPT, Perplexity) to support writing, organization, analysis, and clarification of information
• Communicate clearly, objectively, and professionally with the internal team

Qualifications

• Previous experience in tourism, reservations, operations, or related areas
• Strong organizational skills and attention to detail
• Clear and professional written communication
• Functional English for professional reading and writing
• Comfort working with digital tools (spreadsheets, email, messaging, online systems)
• Practical use of Artificial Intelligence in work tasks
• Ability to work autonomously while following defined processes
• Formal academic education is not required. We value practical skills, reasoning ability, and reliability over titles.

Work Model

• 100% remote
• Schedule to be defined (full-time or part-time, depending on profile)
• Independent contractor / service-based collaboration

Compensation

• Competitive with the Brazilian market
• Adjusted according to experience, availability, and responsibility level