Travel Operations Coordinator

American Stories Travel (Formerly Beyond Times Square); Blumenau; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading travel company in Blumenau, Brazil, is seeking a Travel Operations Coordinator to ensure seamless travel experiences for clients. This role involves managing bookings, coordinating travel components, and building strong relationships with suppliers. Ideal candidates should have a keen attention to detail, strong organizational skills, and be fluent in English. Join a dynamic team passionate about curating extraordinary travel experiences.

Serviços

Opportunities for professional growth

Collaborative work environment

Dynamic team atmosphere

Qualificações

• Prior experience in travel operations, coordination, or a related field.
• Strong understanding of travel components, such as hotels, tours, and transportation.
• Exceptional organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently and as part of a collaborative team.
• Problem-solving skills with a proactive mindset.

Responsabilidades

• Book and confirm individual travel components, including guides, accommodations, and transportation.
• Build and maintain strong relationships with suppliers.
• Manage client bookings, ensuring all details are accurate.
• Address booking-related issues promptly.
• Maintain detailed records of bookings and confirmations.
• Verify accuracy of itineraries to ensure client satisfaction.
• Collaborate with sales and product teams.

Conhecimentos

Organizational skills

Communication skills

Problem-solving skills

Time management

Descrição da oferta de emprego

Position Overview

We are seeking an English speaking , detail-oriented and organized Travel Operations Coordinator to join our team. This role is pivotal in ensuring seamless travel experiences for our clients by booking individual service components and managing bookings with suppliers. The ideal candidate has a passion for travel, exceptional organizational skills, and thrives in a fast-paced environment.

Salary

1,200 USD per month

Key Responsibilities

• Service Coordination: Book and confirm individual travel components, including but not limited to guides, accommodations, transportation, tours, and other related services.
• Supplier Management: Build and maintain strong relationships with suppliers, ensuring timely communication and accurate service delivery.
• Booking Management: Oversee and manage client bookings, ensuring all details are accurate, up-to-date, and meet client expectations.
• Issue Resolution: Address and resolve booking-related issues promptly by liaising with suppliers and clients if required.
• Documentation: Maintain detailed records of bookings, communications, and confirmations in the company’s travel management system.
• Quality Assurance: Verify accuracy of itineraries and services to ensure client satisfaction.
• Collaboration: Work closely with sales and product teams to align on client requirements and deliver exceptional experiences.

Qualifications

• Prior experience in travel operations, coordination, or a related field.
• Strong understanding of travel components, such as hotels, tours, and transportation.
• Exceptional organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently and as part of a collaborative team.
• Problem-solving skills with a proactive mindset.

Requirements

• Strong English proficiency in reading, writing and speaking.
• Own desktop computer or laptop + second screen.
• High-speed internet.
• Smartphone for supplier communication.

Preferred Qualifications

• Experience working with luxury or custom travel itineraries.
• Knowledge of industry trends and supplier networks.
• A knowledge of New York, Washington DC, Boston, Philadelphia, Charleston and / or Savannah.

Why Join Us?

Be part of a dynamic team passionate about curating extraordinary travel experiences. We offer opportunities for professional growth, a collaborative work environment, and the chance to contribute to unforgettable journeys for our clients.