Trainer

ARRISE; Brasil; Presencial; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

A leading company in the iGaming industry is seeking a dedicated Trainer to enhance the skills of new Game Presenters and Shufflers. The role involves creating training materials, delivering performance improvement plans, and fostering an environment of professional development. Strong coaching skills and a high school diploma are required, while experience in casino training programs is a plus. If you're ready to elevate your career in a vibrant community, this opportunity is for you.

Qualificações

• Proficient in English, excellent written and verbal communication.
• Ability to work effectively within a team.
• A positive attitude with a strong desire to learn and grow.

Responsabilidades

• Create and refine training materials for Game Presenters and Shufflers.
• Develop performance improvement plans and KPIs.
• Train staff on specific table game procedures.
• Inspire and provide feedback to trainees.
• Design and maintain training programs.

Conhecimentos

Team Collaboration

Positive Attitude

Coaching Skills

Communication

Formação académica

High School Diploma or higher

Descrição da oferta de emprego

Craft Top Talent with Expert Trainings!

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry.

What makes ARRISE different?

• We’re more than a company—we’re a community of over 12,000 driven professionals, with offices across Gibraltar, Canada, Colombia, India, Malta, Romania, Serbia, UAE and beyond.
• We partner with industry leaders like Pragmatic Play, delivering world‑class gaming experiences to players everywhere.
• We don’t just build products—we build opportunities, invest in our people, and foster growth at every level.

Role Description

We are seeking a dedicated Trainer to join our team. In this role, you will be responsible for training new Game Presenters and Shufflers, creating and optimizing training materials, and developing programs to enhance performance and quality. Your role is crucial in ensuring that staff conduct games confidently and professionally while fostering an environment that promotes growth and excellence.

Responsibilities

• Training Development: Create and refine training materials and program structures for Game Presenters and Shufflers, ensuring comprehensive knowledge of games and procedures.
• Performance Enhancement: Develop performance improvement plans and set relevant KPIs to drive quality and effectiveness in training.
• Employee Training: Train staff on specific table game procedures and controls and create an environment that supports high performance and professional development.
• Motivation and Feedback: Inspire and encourage trainees, providing constructive feedback to both trainees and Management to support continuous improvement.
• Program Management: Design and maintain training programs for new hires and current team members, coordinating with Training Managers to address training needs.

Candidate Requirements

• Education: High School Diploma or higher.
• Language: Proficient in English, excellent written and verbal communication.
• Team Collaboration: Ability to work effectively within a team and contribute to a collaborative work environment.
• Positive Attitude: A positive attitude with a strong desire to learn and grow professionally.
• Coaching Skills: Patience and a passion for coaching, with a commitment to motivating and developing others.

Nice to Have

• Experience: Previous experience in iGaming or traditional casino environments is considered advantageous.
• Practice with Training Programs: Experience in designing and delivering training programs specifically for casino dealers or similar roles.
• Advanced Certification: Professional certifications or training qualifications related to casino operations or instructional design.

Ready to Elevate Your Career? Join ARRISE Today!