Systems Manager

Software International; Brasília; Híbrido; BRL 356.000 - 374.000; Tempo integral

Resumo da oferta

A technology solutions company is seeking a Systems Team Lead to manage technical operations and support for large-scale production systems. The role entails overseeing a team, ensuring network security, and facilitating communication across departments. Experience in LAMP stack and management required. The position is remote with a focus on collaboration across multiple time zones.

Qualificações

• 5+ years of experience with LAMP.
• Minimum 2 years of management experience.
• Exceptional problem determination skills.

Responsabilidades

• Manage overall technical operations and support.
• Maintain vendor relationships for infrastructure.
• Supervise Systems Administration staff.

Conhecimentos

LAMP (Linux, Apache, MySQL, PHP)

Management/Leadership

Web Server Support

SAN (NFS and iSCSI)

ELK Stack (Elasticsearch, Kibana, Beats, Logstash)

TCP/IP Knowledge (BGP and OSPF)

Linux Experience

Networking and Security

Problem Solving

Cloud Technologies

Documentation Skills

Ferramentas

MySQL

InfluxDB

Ansible

Descrição da oferta de emprego

Software International (SI) – Systems Team Lead

Location: Remote (anywhere in Canada/USA/South America, must work EST with Canadian team)

Required Start Date: ASAP

Required End Date: 12 months + renewable yearly

Type: Contract

Total Hours Approved Per Role: 40h/week

Rate: $65,000 - $68,000 USD/year ($88,000 - $93,000 CDN/year)

Client Location: US/Canada

Summary:

Reporting directly to the CTO and managing the Systems department. This is a leadership role responsible for overall technical management, operations, ongoing maintenance and support of our large-scale production websites and networks.

Role Responsibilities:

• Chief responsibility over systems and networks.
• Maintain vendor relationships for technical infrastructure of office and website systems.
• Work directly with Development Team Leads and Project Management in managing projects for the website and provide final sign-off/approval for release to production.
• Participate in planning and project discussions for various websites with Senior Management.
• Analyze and assess areas of risk to systems and recommend/implement changes as appropriate to the business.
• Continuously assess network and systems security, ensuring a high level of systems data security is maintained overall. Report concerns directly to the CTO.
• Perform systems and network architectural design for the site’s network, including capacity planning, hardware, infrastructure, software integration, OS and software performance tuning.
• Act as single point of escalation of production issues, interfacing with required resources to see issues resolved in a timely manner.
• Effectively manage risk, including monitoring, system redundancy and backups based on business requirements and acceptable risk.
• Supervise, coach, motivate and inspire team members to maintain healthy group dynamics while maintaining company directives and policies.
• Provide technical assistance and consultation as required to all areas of the company, including Project Management, Sales, Quality Assurance, Accounting, Customer Service, Development and Systems departments.
• Perform special tasks and projects company-wide, as assigned by the CTO.

Daily Technical Supervision:

• Daily technical supervision of Systems Administration staff (~7 resources).
• Provide mentoring and technical assistance to Systems Administration staff on a day-to-day basis.
• Lead as role model behavior consistent with verbal directives.
• Provide feedback for performance reviews for Technical and Development staff and the various websites.
• Facilitate problem solving and collaboration, ensuring discussions and decisions lead toward closure, intervene when necessary to aid the team in resolving issues.
• Be part of on‑call rotation (12pm‑8pm EST, 1‑week duration every 4 weeks).
• Other duties as assigned.

Job Requirements:

• 5+ years of experience with LAMP (Linux, Apache, MySQL, PHP)
• Minimum 2+ years of management/leadership experience in a technology oriented organization.
• Well versed in supporting web servers.
• Strong background with SAN (NFS and iSCSI).
• Well versed with ELK stack (Elasticsearch, Kibana, Beats, Logstash).
• Adding/removing nodes, expanding clusters, rebuilding clusters, use InfluxDB.
• TCP/IP knowledge (BGF and OSPF).
• Hands‑on experience working with Linux in a Systems Administrative role.
• Hands‑on experience working with Advanced Network Administrative role including routing, switching and security.
• Exceptional problem determination and creative problem solving skills.
• Strong written and verbal skills.
• Strong understanding of software development lifecycle.
• Strong documentation and organizational practices.
• Extensive experience with: MySQL maintenance and troubleshooting; LAN/WAN/VPN setup and troubleshooting; Linux‑based and other firewall technology; Cloud technologies (OpenStack, oVirt, RHEV or similar); Baremetal hardware, SAN, Switching and Load‑balancing; Backup technologies; Systems security; Automation systems (Ansible, Puppet or equivalent); Expertise with multiple Web technologies including HTTP, SSL, DNS and SMTP protocols.