Strategy & Operations Manager

Uber; São Paulo; Presencial; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A global transport company in São Paulo seeks an Operations Manager to enhance airport operations through data-driven decision-making and partner management. The ideal candidate will have over 4 years of relevant experience and proficiency in SQL. This role emphasizes problem-solving, process optimization, and stakeholder management to drive efficiencies across airport operations. Collaboration is key, requiring strong communication skills and the ability to maintain productive relationships with various teams. Join us to define the future of transport together.

Qualificações

• Expert in identifying root causes of risks and proposing solutions.
• Ability to implement and optimize processes effectively.
• Strong analytical skills to drive data-driven decision-making.
• Clear and collaborative communication with commercial partners.

Responsabilidades

• Identify root causes of risks and opportunities for the airports market.
• Implement core analyses and optimize processes across the country.
• Monitor operational and financial metrics for strategy development.
• Manage discussions and requests with partners at airports.
• Maintain relationships across various departments for initiative implementation.

Conhecimentos

Problem Solving

Process Optimization

Data-driven decision making

Partner Management

Stakeholder Management

Communication

Formação académica

4+ years of experience in Consulting, Operations, Product, Product Operations

English proficiency

SQL

Ferramentas

Advanced Excel/Sheets

Descrição da oferta de emprego

About the Role

The team is responsible for all operations related to Airports, Events and Venues from the rider and driver experience to pricing and partner management of our ongoing partnerships.

This Operations Manager, will handle the partner management for all our airports, as well as analyzing and defining strategies to optimize the airports marketplace in an extremely data-driven approach. being responsible for a variety of technical topics and stakeholder and partner managements.

What the Candidate Will Do

• Problem Solving: Identify the root cause of risks and opportunities, propose multiple, practical solutions, and weigh tradeoffs to recommend the best approach to bring efficiencies and growth to our airports
• Process Optimization: Implement, optimize, and scale core analyses and processes across the country, regularly reviewing performance for all airports
• Business Sense: Monitor, understand, and interpret key operational and financial metrics to help figure out strategy and action plans. Develop and apply an understanding of the levers that move our business
• Partner Management: Manage all requests and discussions with our ongoing partnerships at airports. This includes running analyses on each airport, attending to any questions partners may have, as well as growing the partnership if possible
• Stakeholder Management: Maintain productive working relationships with immediate team and cross-functional partners across operations, marketing, customer support, product, policy, and legal to scope, test and implement initiatives

Basic Qualifications

• 4+ years of experience in Consulting, Operations, Product, Product Operations
• English proficiency
• SQL required
• Data-driven decision mentality through strong analytical thinking
• Communication: Able to discuss with and manage commercial partners in a clear and collaborative way, while maintaining confidentiality of key business metrics
• Planning & Organization: Ability to create detailed project plans with project stages, milestones, basic interdependencies, and owners, as well as organizing and delivering multiple ad-hoc demands on time

Preferred Qualifications

• Advanced Excel/Sheets is a plus
• Teamwork: Demonstrate optimism, respect others, and work well in a team. Ability to work with people from diverse backgrounds and responsibilities. Maintains healthy working relationships, even in disagreements

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [e-mail].