Sports Operations Specialist

LESTARS MANAGEMENT CONSULTANCY; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A sports management consultancy in São Paulo is seeking a specialist to operate local tournaments and ensure compliance with Brazilian gaming laws. Responsibilities include analyzing sports events, designing betting experiences, and planning promotional activities to boost user engagement. The ideal candidate will have a strong understanding of local sports dynamics and a focus on user feedback for product optimization.

Responsabilidades

• In-depth understanding of Brazilian local sports events and tracking tournament dynamics.
• Design and optimize the betting game for Brazilian users' preferences.
• Plan localized promotional activities to increase user activity.
• Coordinate with marketing for compliance with gaming advertising requirements.
• Analyze Brazilian players' betting behavior for operation strategies.
• Handle user feedback to optimize the betting product experience.
• Ensure compliance with Brazilian Online Gaming Law and regulatory requirements.
• Monitor abnormal betting behavior to prevent fraud risk.

Descrição da oferta de emprego

Job Responsibilities

• Local tournament operation
  • In-depth understanding of Brazilian local sports events (e.g. Barclays Premier League, Barclays B League, State Championships, Brazilian Cup, etc.), and tracking of tournament dynamics, club news and player information.
  • Design and optimize the betting game to fit Brazilian users' preferences (e.g. local gambling rules, real-time betting, etc.).
• Event planning and execution
  • Plan localized promotional activities (e.g. exclusive offers during Carnival/World Cup, first deposit rewards, win streak rebates, etc.) to increase user activity and retention.
  • Coordinate with marketing department to promote campaigns and ensure compliance with Brazilian gaming advertising requirements.
• User demand insights
  • Analyze Brazilian players' betting behavior and develop operation strategies for local preferences (e.g. southern fans' focus on Gremio/International teams).
  • Handle user feedback to optimize the betting product experience (e.g. odds setting, settlement speed, etc.).
• Compliance & Risk Control
  • Ensure that all operational activities comply with the Brazilian Online Gaming Law and ANJL regulatory requirements, including age verification, anti-money laundering (AML) policy implementation.
  • Monitor abnormal betting behavior to prevent fraud risk.