Senior Solution Sales Executive

ServiceNo; São Paulo; Presencial; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A leading software company in São Paulo, Brazil seeks a Senior Solution Sales Executive to oversee market success for their innovative products. You will work on territory strategy and support the sales cycle, while leveraging AI tools to enhance decision-making. The ideal candidate will have over 7 years of experience in sales or customer service, along with strong business process knowledge. This role promotes inclusivity and diversity in an engaging work environment.

Qualificações

• 7+ years of experience in a sales or customer service role.
• Experience with AI tools and workflows.
• Knowledge of return on investment for specialty solutions.

Responsabilidades

• Oversee the market success of ServiceNow's products.
• Support territory strategy and planning.
• Coach teams on specialty solution opportunities.
• Champion diversity and inclusion.

Conhecimentos

AI integration in work processes

Understanding of business sales processes

Customer service experience

Analytical skills

Descrição da oferta de emprego

Overview Senior Solution Sales Executive at ServiceNow

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Company Description

It all started in sunny San Diego, California when a visionary engineer, Fred Luddy, saw the potential to transform how we work.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

Job Description

The Solution Sales Manager will oversee market success of ServiceNow's products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information.

What You Get To Do In This Role

The Solution Sales Manager supports the strategy and solution win for specialty solution areas depending on engagement model.

Responsibilities / activities can vary by solution area given coverage capacity.

• Support territory strategy and planning to improve vertical agreement, account use case targeting and execution.
• Provide input to AE during the account planning process based on territory strategy and recommendation.
• Ensure recommendation to territory strategy and account planning is aligned with Now Value principles.
• Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners.
• Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model.
• Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle.
• Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes.
• Champion diversity and belonging to contribute to an open and inclusive environment.

Qualifications

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• 7+ years knowledge on return on investment of specialty solutions area to lead solution win.
• Experience as an AE, or in alternative sales / customer service role.
• Understanding of business sales processes.
• Travel required.

Additional Information

Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.

Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact.

Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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