Senior Operations Analyst

Didi Chuxing; Belo Horizonte; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading technology company in Belo Horizonte is seeking a customer-centric Operations Analyst to join the Operations team. You will analyze business metrics through SQL queries and A/B testing, supporting data-driven decision making and project improvements across various departments. Ideal candidates have strong analytical skills and an academic background in relevant fields. This role offers valuable industry experience and promotes professional growth in a collaborative environment.

Qualificações

• Strong analytical capabilities suitable for data-driven decision making.
• Experience or academic foundation relevant to Operations Analyst role.

Responsabilidades

• Create SQL queries for business metric analysis.
• Conduct A/B Tests for Marketplace metrics.
• Serve as a focal point for projects enhancing Product solutions.
• Ensure alignment across departments on project-related tasks.

Conhecimentos

Analytical skills

Advanced English

Formação académica

Academic background in Business Administration, Economics, Engineering, or related areas

Descrição da oferta de emprego

About the team / role

We are looking for a customer‑centric operations analyst to join us on the Operations team.

Our mission is to build the best experience for our stakeholders and sustainable growth.

In this role, you will work on cross‑functional strategic projects, and will be responsible for supporting data analyses that will help shape our business strategy.

This includes creating business hypotheses, testing them, and developing solutions to improve our growth.

Hence, you will be able to improve both your technical and business skills through industry experience that will contribute to your professional development.

In this role, you’ll be

• Creating SQL queries to help analyze business metrics;
• Doing A / B Tests regarding Marketplace metrics and assisting the teams in decision‑making;
• Acting as a focal point for projects related to improving our Product solutions;
• Aligning all points related to these projects with other areas (Marketing, Legal, Operations, Product, Research, Safety, and others);

Organizing all project information and transparently communicating developments and results to other teams in the company.

We’re eager to be in touch because you have

• Analytical skills;
• Academic background in Business Administration, Economics, Engineering, or related areas (preferred);

Advanced English

You’ll love working at DiDi because

We create user valueWe strive to always create valuable experiences for our users in everything we do.

Our focus is to always innovate new experiences that are safe, pleasant and efficient.We are data‑drivenWe are strong believers in making informed decisions, that's why we are data‑driven.

We can better navigate the business landscape strategically by analyzing valuable metrics.Win‑win CollaborationSuccess is a team sport.

When we work to help our partners and colleagues win, we win, too.

While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.We believe in integrityIntegrity is at the very core of our business.

We are people who always want to do the right thing.

Our intentions are sincere, we speak our minds and listen to each other.GrowthWe always strive to do better.

That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.Diversity and InclusionDiversity is one of our biggest strengths.

Our differences are what make us distinct.

We respect each other and believe in equal opportunities for all.

Diversity & Inclusion

Diversity is not a vision of the future or something we wish to have one day, it is a non‑negotiable value of who we are.We practice inclusion, plurality, and respect.

And we count on the governance of the Diversity Committee, which works together with HR, leadership and identity groups - 99Adapta, 99Afro, 99Cores, 99Mulheres, and 99Mamães.

This part of our journey has been written, there remains a long road before us. We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).

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