Pricing Senior Analyst

DiDi Global; São Paulo; Presencial; BRL 120.000 - 150.000; Tempo integral

Resumo da oferta

A major technology company seeks a Senior Business Analyst to translate user needs into actionable requirements, ensuring alignment with business priorities. The ideal candidate has 5+ years in product analysis and is proficient in SQL and Agile methodologies. This role emphasizes problem-solving, user experience, and effective communication within fast-paced environments. The company offers various benefits, including health insurance, certifications reimbursement, and international experience opportunities.

Serviços

Health insurance

Life insurance

Gympass

TCS Cares – psychological assistance

Partnership with SESC

Reimbursement of Certifications

Free TCS Learning Portal

International experience opportunity

Discount Partnership with Universities

Bring Your Buddy referral bonus

TCS Gems recognition

Xcelerate mentoring platform

Qualificações

• 5+ years’ experience as a Product Analyst.
• Strong technical written and verbal English; comfortable with technical documentation.
• Proven knowledge of product and industry best practices.

Responsabilidades

• Own translation of user needs into detailed requirements.
• Define and document benefit hypotheses and acceptance criteria.
• Partner with the PO to ensure backlog alignment with business priorities.

Conhecimentos

Product Analysis

Problem Solving

Technical Writing

SQL

Agile Methodologies

Customer Journey Understanding

Formação académica

Bachelor's degree in a relevant field

Ferramentas

JIRA

Confluence

Power BI

Descrição da oferta de emprego

Senior Business Analyst

We are looking for a Senior Business Analyst who wants to learn and transform his career.

Key Responsibilities

• Own translation of user needs into detailed, ready-to-build requirements for the squad.
• Define and document benefit hypotheses and testable acceptance criteria for backlog features.
• Write clear, unambiguous user stories and acceptance criteria using BDD/Gherkin, user‑centric principles and INVEST.
• Use quantitative data to influence product decisions and operationalize PO‑approved plans.
• Partner with the PO to ensure backlog alignment with business priorities; PO retains final prioritization, scope changes and release sign‑off.
• Keep work 2–3 sprints ahead of the squad; ensure each feature meets DoR and DoD and is sprint‑ready.
• Partner with the Scrum Master to assess team capacity, participate in rituals, and help define DoR/DoD.
• Facilitate and lead refinement sessions with the squad.
• Map and manage interdependencies across products and teams; coordinate with PO and Product Manager.
• Identify key unknowns, propose alternatives, and manage spikes within sprints to reduce risk.
• Communicate product vision and functional intent to developers and testers; drive improvements to user experience.
• Communicate risks and impediments; support trade‑offs and ROAM‑based decision making with the PO.
• Document confirmed business processes as authoritative references for stakeholders (end users, development, IT support).
• Identify process bottlenecks and collaborate with PO, SM, SQA/TQ and the squad to mitigate them.
• Support and/or facilitate system demos (inspect‑and‑adapt) as needed.
• Support UAT activities as required (write scripts and/or guide business users on test execution), depending on the product.

Qualifications & Mandatory Skills

• 5+ years’ experience as a Product Analyst.
• Proven knowledge of product and industry best practices.
• Strong technical written and verbal English; comfortable with technical documentation.
• Strong problem‑solving and judgment; solid understanding of customer journeys and customer experience.
• Intermediate SQL for ad‑hoc queries and data analysis.
• Experience managing product backlogs and release plans; tracking team metrics and removing blockers.
• Proficient with Agile frameworks (Scrum, Kanban, SAFe) and tools (JIRA, Confluence).
• Experience with large BPM solutions and business/process modeling.
• Deep understanding of business processes and high‑quality digital product delivery.
• Comfortable working in complex, diverse and fast‑changing environments; adapts quickly to evolving priorities.
• Able to deliver high‑quality work during uncertainty and ambiguity.
• Advocates and fosters a data‑driven culture focused on measurable outcomes and business agility.
• Willingness to challenge assumptions and contribute constructive, innovative ideas.

Nice to Have

• Certifications: IIBA (Business Analysis), PSPO/CSPO (Product Owner). Useful if the candidate may act as an ad‑hoc deputy PO.

Benefits

• Health insurance
• Life insurance
• Gympass
• TCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associates
• Partnership with SESC
• Reimbursement of Certifications
• Free TCS Learning Portal – Online courses and live training
• International experience opportunity
• Discount Partnership with Universities and Language Schools
• Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire
• TCS Gems – Recognition for performance
• Xcelerate – Free Mentoring Career Platform

Equal Opportunity Statement

Tata Consultancy Services is an equal opportunity employer, our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio‑economic background, race, color, national origin, religion, sex, gender identity/expression, age, marital status, disability, sexual orientation or any others. We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process.

Senior Salesforce Business Analyst – Senior

We are looking for a Salesforce Business Analyst Senior who wants to learn and transform his career.

In this role you will:

• Build and maintain software, translating user stories from the backlog into working code, using modern design patterns and architectural principles.
• Write high quality documentation and efficient code to fulfill business requirements applying deep knowledge in Salesforce platform toolchain.
• Drive testing of software solution, including ensuring automated testing to ensure solution quality.
• Work closely with other Software Engineers and QAs to understand the system end‑to‑end.
• Support product owner in defining stories and Lead Engineer in defining technical solutions.
• Foster Best Practices with globally consistent and scalable knowledge sharing programs.
• Develop, publish and maintain sales‑facing enablement assets involving the channel.
• Respond to process & policy questions and effectively communicate requirements to all stakeholders.
• Respond to internal operational issues (resolve, re‑direct, elevate).
• Can develop process maps and identify process improvement recommendations.
• Proactively drive process and policy improvement to support a fast growing channel.
• Provide monthly, quarterly and ad‑hoc reporting and metrics for partner and reseller ops.
• Problem Solver, share new ideas and approaches, hypothesis driven and end‑product focused.

Requirements:

• Experience with Service Cloud, and Sales Cloud.
• Expertise in Systems Integration (REST API, Webhook).
• Familiarity with design patterns.
• Proficiency with Continuous Integration and Continuous Delivery (CI/CD) pipelines.
• Experience working within Agile and Scrum frameworks.
• Curiosity to discover and build knowledge about current CRM implementation.
• Strong technical problem‑solving skills and proactive mindset.
• Experience in a fast‑paced environment with excellent interpersonal, problem solving and time management skills.
• Extreme attention to detail with a strategic eye.
• Analytical thinking and driving operational excellence and improvement.
• Demonstrated participation in process improvement initiatives and/or project management experience.
• Able to multitask in a fast paced environment and exercise a high degree of initiative in resolving issues and developing system/process enhancement recommendations.
• Excellent team player, able to work with virtual and global cross‑functional teams.
• A demonstrated ability to work under pressure, and quick adaptability to change.
• Experience with Health Cloud.
• Communication skills in English (both written and spoken).
• Spanish – Advanced.

Benefits

• Health insurance
• Life insurance
• Gympass
• TCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associates
• Partnership with SESC
• Reimbursement of Certifications
• Free TCS Learning Portal – Online courses and live training
• International experience opportunity
• Discount Partnership with Universities and Language Schools
• Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire
• TCS Gems – Recognition for performance
• Xcelerate – Free Mentoring Career Platform

Equal Opportunity Statement

Tata Consultancy Services is an equal opportunity employer, our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio‑economic background, race, color, national origin, religion, sex, gender identity/expression, age, marital status, disability, sexual orientation or any others. We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process.

Senior Supply Chain Business Analyst

We are seeking a Business Analyst to support the delivery of Supply Chain Analytics product teams. This role combines deep business and data analysis expertise with Agile leadership to drive insights, improve supply chain performance, and ensure predictable, high‑quality delivery.

Product & Business Analysis (80%)

• Partner with Supply Chain stakeholders across Demand Planning, S&OP, Logistics, Procurement, Manufacturing, and Customer Service to gather and define requirements.
• Translate business problems into analytics solutions including dashboards, KPIs, data marts, and alerts, aligned to the product roadmap.
• Create and maintain analysis artifacts: user stories, acceptance criteria, BPMN process maps, data dictionaries, and data lineage.
• Perform data discovery and profiling in Snowflake; write optimized SQL (CTEs, window functions) and validate data quality against source systems.
• Review Power BI reports, semantic models, DAX measures, calculation groups, and Row‑Level Security (RLS).
• Define, monitor, and improve key supply chain KPIs such as forecast accuracy, inventory turns, OTIF, case fill rate, production adherence, DC throughput, and transportation cost per case.
• Support data governance initiatives including metadata management, access controls, and data quality rules.
• Contribute to analytics standards, best practices, and documentation.

Scrum Master & Delivery (20%)

• Serve as Scrum Master for the analytics product team.
• Facilitate Agile ceremonies: daily standups, backlog refinement, sprint planning, sprint reviews, and retrospectives.
• Coach teams on Agile principles including transparency, inspection, and iterative delivery.
• Maintain backlog health and sprint cadence; leverage velocity, cycle time, and burn metrics to forecast delivery.
• Remove impediments and foster collaboration across business, data engineering, analytics, platform, and security teams.
• Promote Definition of Ready (DoR) and Definition of Done (DoD), test automation where applicable, and measurable sprint outcomes.
• Communicate progress through roadmaps, dashboards, and stakeholder updates.

Required Qualifications

• 5–8+ years of experience in Business Analysis or Analytics roles.
• 3–5+ years of experience as a Scrum Master.
• Strong hands‑on experience with Snowflake, SQL, and Power BI (DAX, RLS, data modeling).
• Solid understanding of data modeling, ETL/ELT pipelines, and data quality frameworks.
• Experience in CPG supply chain domains (demand planning, inventory, production, logistics).
• Excellent communication, facilitation, and stakeholder management skills.

Preferred Qualifications

• Certifications: CSM / PSM, PL‑300, SnowPro Core
• Experience with SAP, Blue Yonder, or Kinaxis
• Knowledge of S&OP, APS, ERP (SAP ECC/S4), TMS, and WMS data structures and integrations
• Familiarity with data governance frameworks (stewardship, cataloging, quality rules)
• Snowflake, SQL
• Power BI (Desktop & Service)
• Data Catalog / Governance tools (e.g., Collibra)
• ERP / APS / TMS / WMS integrations

Business Impact

• Improve service levels, inventory turns, forecast accuracy, and cost‑to‑serve.
• Increase analytics reliability, scalability, and stakeholder adoption.

Equal Opportunity Statement

Tata Consultancy Services is an equal opportunity employer, our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio‑economic background, race, color, national origin, religion, sex, gender identity/expression, age, marital status, disability, sexual orientation or any others. We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process.

Senior Human Resources Analyst

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