People Operations Analyst

DoorDash; São Paulo; Presencial; BRL 100.000 - 130.000; Tempo integral

Resumo da oferta

A technology and logistics company in São Paulo is seeking a People Operations Analyst to enhance employee experience and manage HR operations. The role involves onboarding new hires, handling benefits administration, and ensuring compliance with Brazilian labor laws. The ideal candidate should have over 3 years of HR experience, strong communication skills, and fluency in English. Join us to help build a high-quality employee experience in a rapidly growing environment.

Serviços

Comprehensive benefits

Employee well-being programs

Diversity and inclusion initiatives

Qualificações

• 3+ years of HR Operations experience in Brazil.
• Strong understanding of Brazilian labor law.
• Experience managing benefits administration (health, dental, meal).
• Strong written and verbal communication skills.
• Advanced or fluent English (written and spoken).

Responsabilidades

• Coordinate end-to-end onboarding for new hires.
• Manage employee enrollments in health and wellness programs.
• Ensure compliance with Brazilian labor law.
• Support office operations and internal events planning.

Conhecimentos

HR Operations experience

Knowledge of Brazilian labor law

Benefits administration

Communication skills

Problem-solving skills

Service mindset

Fluent English

Descrição da oferta de emprego

About the Team

At DoorDash, people are our most important asset. As we continue to grow in Brazil, we’re building a People team that delivers an exceptional employee experience while ensuring full compliance with local regulations. The People Operations Analyst will play a critical role in this journey. You will support day‑to‑day HR operations, help establish strong local processes, and partner closely with the HR Lead, Brazil, contributing to both strategic initiatives and hands‑on execution. This role is essential to shaping a consistent, high‑quality employee experience and strengthening DoorDash’s position as an employer of choice in Brazil.

About the Role

You’ll shape the foundation of People Operations in a fast‑growing environment. You’ll own the processes that keep our Brazil team running smoothly — onboarding, benefits, compliance, SST, and office operations — while partnering closely with global People teams. You’ll report into the Brazil People Lead on our People Team.

You’re excited about this opportunity because you will…

Employee Onboarding & Experience

• Coordinate end-to-end onboarding for Brazil new hires, including first-day logistics, welcome kits, and system setups.
• Identify process improvement opportunities, including automation and better document management practices.
• Support offboarding processes, ensuring documentation accuracy and CLT compliance.
• Partner with the People Lead to deliver engagement initiatives (e.g., office breakfasts, new‑hire intros, site all‑hands).

Benefits Administration

• Manage employee enrollments, updates, and issue resolution for health, dental, meal, and wellness programs.
• Act as the main contact for employees and vendors, tracking SLAs and satisfaction levels.

Occupational Health & Compliance (SST)

• Manage and operate on the activities regarding PCMSO, ASO exams, CIPA, and related SST routines required by Brazilian labor law.
• Coordinate with occupational‑health providers to schedule exams and maintain audit‑ready records.
• Partner with Workplace, Health and Safety and Legal to ensure safe working conditions and eSocial compliance.

Office Logistics & Internal Events

• Support São Paulo office operations (supplies, deliveries, vendors, catering, and invoices).
• Assist in planning and executing internal events and celebrations (e.g., breakfasts, happy hours, cultural programs).

We’re excited about you because…

• You have 3+ years of hands‑on experience in HR Operations in Brazil (benefits, local compliance, payroll interface, and other CLT‑related processes).
• You have a strong understanding of Brazilian labor law.
• You have experience managing benefits administration (health, dental, meal/food, wellness).
• You have strong written and verbal communication and organization, and problem‑solving skills with high attention to detail and a service mindset.
• You have Advanced or fluent English (written and spoken).

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door‑to‑door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well‑being by providing comprehensive benefits and perks.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.

We use Covey as part of our hiring and/or promotional process for jobs in certain locations.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144

To request a reasonable accommodation under applicable law or alternate selection process, please inform your recruiting contact upon initial connection.