Oracle Cloud

Tata Consultancy Services; Betim; Híbrido; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

A leading IT services provider in Brazil is seeking an Oracle Cloud Support Analyst. In this role, you will resolve issues, support users, and work collaboratively with teams globally. Required qualifications include experience with Oracle Cloud and advanced English skills. The position offers opportunities for professional development and a diverse working environment with benefits like health insurance and flexible work arrangements.

Serviços

Health insurance

Life insurance

Gympass

Free psychological assistance

Partnership with SESC

Reimbursement for certifications

Online courses and live training

International experience opportunities

Discount partnerships with universities

Referral bonus program

Performance recognition program

Free mentoring career platform

Qualificações

• Must have experience in Oracle Cloud Support (R2A).
• Broad experience in cloud implementations & support.
• Very good understanding of Brazil-related localization in Oracle Cloud.

Responsabilidades

• Collaborate with users to understand issues.
• Work with Oracle on service requests.
• Resolve issues in cloud support.

Conhecimentos

Oracle Cloud Support

Issue resolution

Advanced English

Cloud implementations

Descrição da oferta de emprego

Come to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.

We are looking for ORACLE Cloud , Hybrid in Sao Paulo who wants to learn and transform his career.

In this role you will : (responsibilities)

Candidate must have experience in Oracle cloud Support (R2A)

Should be able to explain couple of real life scenarios or challanges they have encountered during support and have fixed

What is day in a life of a support analyst

Should understand how integration from outside application works into Oracle cloud

Must have experience in Month end close process

Should be willing to come to office 2 days a week if needed .

Advanced English

Must-Have

• Broad experience in cloud implementations & support
• Senior resources with hands-to-keyboard capabilities to configure Oracle Cloud (GL, Fixed Assets, Cash Management)
• Very good understanding of Brazil related localization in Oracle cloud

Good-to-Have

• Able to work independently with customer
• Agile way of working

Responsibility of / Expectations from the Role

Issue resolution and fix

Collaborate and meeting with users to understand the issue

Work with Oracle on Service request

Work with Global Support team located in India and collaborate for smooth issue resolution

Period close activities

What can you expect from us?

• Professional development and constant evolution of your skills, always in line with your interests.
• Opportunities to work outside Brazil
• A collaborative, diverse and innovative environment that encourages teamwork.

What do we offer?

• Health insurance
• Life insurance
• Gympass
• TCS Cares – free 0800 that provides psychological assistance (24 hrs / day), legal, social and financial assistance to associates
• Partnership with SESC
• Reimbursement of Certifications
• Free TCS Learning Portal – Online courses and live training
• International experience opportunity
• Discount Partnership with Universities and Language Schools
• Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire
• TCS Gems – Recognition for performance
• Xcelerate – Free Mentoring Career Platform

At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer!

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