Operations Associate - Sales & Client Success Focus

Growth Troops; Teletrabalho; BRL 66.000 - 94.000; Tempo integral

Resumo da oferta

A dynamic digital services company in Belo Horizonte seeks an Operations Associate focused on Sales and Client Success. The role includes supporting sales operations, managing client onboarding processes, and ensuring client satisfaction in a remote environment. Ideal candidates have 2+ years in operations or sales, especially in web development for U.S. clients, and proficiency in tools like HubSpot and Slack. Join a high-performance team with flexible hours!

Serviços

Flexible hours

100% remote work

Impact on client satisfaction

Qualificações

• 2+ years in operations, account management, or sales.
• Experience in digital services for U.S. clients.
• Strong communication skills for senior stakeholder interaction.

Responsabilidades

• Support sales operations through CRM management and documentation.
• Coordinate client onboarding and process handoffs.
• Provide operational support to the CEO.

Conhecimentos

Sales operations

CRM management

Client communication

Workflow improvements

Ferramentas

HubSpot

Google Workspace

Trello

Slack

Notion

Descrição da oferta de emprego

Operations Associate - Sales & Client Success Focus

Remote | PST Overlap | 2+ Years Experience | Digital Services

Support sales.

Streamline onboarding.

Drive client success.

We're looking for a sharp, proactive Operations Associate with experience in sales or account management, especially within website development services for U.S.-based clients.

In this role, you'll work closely with the CEO and play a key role in keeping our pipeline moving, aligning sales and delivery teams, and ensuring clients have a great experience from day one.

What You’ll Do

• Support sales operations through CRM management, pipeline tracking, and process documentation
• Coordinate client onboarding and ensure smooth handoffs between sales and delivery
• Assist in preparing quotes, proposals, and contracts for web development projects
• Provide operational support to the CEO—reports, task prioritization, and special projects
• Communicate across global teams to maintain timelines and expectations
• Propose workflow improvements that enhance client experience and operational efficiency

What You Bring

• 2+ years in operations, account management, or sales
• Direct experience in web development or digital services for U.S. clients
• Strong communication skills and the ability to interact with senior stakeholders
• Proficiency with tools like HubSpot, Google Workspace, Trello, Slack, and Notion
• Self-starter mindset with comfort in fast-paced, remote environments
• Bonus: Experience in client success or bilingual communication

Why Join Us

• 100% remote work with flexible hours and California-based leadership
• Make an immediate impact on client satisfaction and sales efficiency
• Join a globally distributed, high-performance team
• Be part of a growing company that values initiative and results

Compensation Range

$12K - $16.8K