About the Role
We are seeking an individual with robust operational and analytical skills, complemented by a strategic business acumen. This is a Project Manager role to join our Driver Growth team. As an Operations Manager, you will be responsible for developing and executing the driver growth incentives and growth strategy for our products, supervising business performance and executing business analysis for continuous improvement.
What You'll Do
- Strategic Ownership: Lead and support growth strategies, proactively identify business needs and issues and prioritize among projects to define the best path to meet strategic objectives.
- Business Sense: Translate insights from operational and financial metrics into action plans.
- Problem Solving: Use data analysis to support your decisions.
- Root Cause & Experimentation: Identify the root cause of risks and opportunities, launch experiments, propose multiple, practical solutions, and weigh tradeoffs to recommend the best approach.
- OKR & KPI Management & Reporting: Regularly review performance and ensure strategic oversight, effectively supporting cross‑functional teams.
- Product Improvement: Develop strong relationships with product stakeholders, proactively propose features or improvements for customer‑facing products.
- Stakeholder Management: Lead cross‑functional initiatives by building close relationships with global and local teams across operations, marketing, and others.
What You'll Need
- Education: We encourage people from all backgrounds to apply.
- Years of Experience / Industries: 3+ years of professional and demonstrated experience.
- Data‑Driven Mentality: Make strategic decisions based on data analysis and interpretation.
- Weeds of Data & Big Picture: Experience getting in the weeds of data, balanced with the ability to see the big picture.
- SQL Proficiency: Data analysis, querying, generating data insights.
- Communication: Portuguese or Spanish and English proficiency.
- Data Presentation: Demonstrated experience interpreting and presenting data to various audiences in an engaging and comprehensive, yet succinct manner.
- Teamwork: Demonstrate optimism, respect others, and work well in a team. Ability to work with people from diverse backgrounds and responsibilities. Maintains healthy working relationships, even in disagreements.
- Executional Excellence: Ability to optimally manage and prioritize complex operations that require the support of peers and other teams, and deliver results in a fast‑paced and ambiguous environment, while maintaining high‑quality work standards.
- Planning & Organization: Ability to plan complex or multi‑faced projects with cross‑functional teams, defining timelines, deliverables, interdependencies, and resource allocation.
Preferred Qualifications
- Strong domain of SQL.
- End‑to‑end Operations Project Management experience.