Operational Specialist

Metrobi; Teletrabalho; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A logistics startup is seeking an operations specialist to monitor ongoing delivery routes and communicate with delivery drivers and shippers over the phone and live chat. The ideal candidate should be proficient in English and able to work according to the Eastern US time zone. Experience in logistics, courier operations, customer support, or account management is crucial for this role. This position offers a dynamic work environment where communication skills are essential.

Qualificações

• Must be proficient in English.
• Ability to work based on the Eastern US time zone (EST).
• Experience in logistics, courier operations, call center, customer support, or account management.

Responsabilidades

• Monitor ongoing delivery routes.
• Communicate with delivery drivers and shippers over the phone and live chat.

Conhecimentos

Proficiency in English

Logistics experience

Customer support experience

Descrição da oferta de emprego

What is Metrobi?

Metrobi is a Techstars-backed startup providing local courier services in 20 major metro areas across the U.S.

About the role

As an operations specialist, you will monitor ongoing delivery routes and communicate with delivery drivers and shippers over the phone and live chat.

Requirements

• Proficiency in English
• Being able to work based on the Eastern US time zone (EST)
• Experience in logistics, courier operations, call center, customer support, or account management