Marketplace Manager

DiDi Global; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading international mobility company is seeking an Operations Manager in São Paulo. The role involves leading a technical team, managing projects, and analyzing data to enhance business performance. Candidates should have a bachelor's degree in a relevant field and at least one year of team management experience. Strong analytical and problem-solving skills are essential. The company promotes a fast-paced, inclusive, and diverse workplace, and values collaboration and integrity.

Qualificações

• Past experience in managing teams for at least 1 year.
• Experienced in multidisciplinary projects and/or multiple stakeholder management.
• Skilled in data analytics and experience in data-driven decision making.

Responsabilidades

• Lead a technical team regarding incentives strategies.
• Manage multidisciplinary projects to enhance performance.
• Monitor marketplace results and support analysis.
• Ensure collaboration with other teams to improve productivity.
• Create a fun, inclusive, and safe work culture.

Conhecimentos

Analytical skills

Team management

Problem-solving skills

Critical thinking

Data analytics

Formação académica

Bachelor's degree in Engineering, Economics, Computer Science, or Business Administration

Ferramentas

Excel

SQL

Descrição da oferta de emprego

Company Overview

If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.

We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).

To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.

Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.

Team Overview

You will be involved in the definition and execution of the business operations. This data driven role calls for a rare combination of consumer inspired analytical thinking & inter-personal ability. You will have the opportunity to work in a tight team, where you will have a clear impact on DiDi businesses. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment! The ideal candidates for our Operations role should have strong strategic thinking and analytical skills, excellent time-management and organizational habits, and be ready to lead by example. You will be constantly seeking solutions that scale, while overseeing the growth of our business. Your processes and projects will directly contribute to the growth of DiDi business!

Role Responsibilities

• Lead, manage and challenge a technical team regarding incentives strategies on the driver side to balance our marketplace and provide a good experience, always rethinking our process and ways to increase efficience
• Manage multidisciplinary projects and initiatives to enhance our business performance
• Monitor marketplace results and support the team with deeper analysis
• Data Analytics: knowledge of Excel data processing SQL
• Ensure collaboration with other teams to improve operational productivity & user experience
• Balance attention to detail with fast execution
• We need to do things quickly, and we need to do them well. Balancing those can be challenging, but this should be our strength
• Create a fun, inclusive, and safe work culture. You will help build a hard-working, challenging but fun workplace.

Role Qualifications

• Engineering, Economics, Computer science, Business Administration or any related bachelor’s degree;
• Past experience in managing teams for at least 1 year;
• Experienced in multidisciplinary projects and/or multiple stakeholder management;
• Strong problem-solving skills;
• Skilled in data analytics and experience in data-driven decision making;
• Hands-on approach;
• Knowledge in Excel data processing and SQL;
• Strong critical thinking;
• Mission-driven entrepreneurship and strong team spirit.

EEO Statement

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

Diversity & Inclusion

Diversity is not a future vision or a wish for something we want someday; it is a non-negotiable value of who we are today.

We embrace inclusion, plurality, and respect, and to achieve this, we rely on the governance of the Diversity Committee, which works alongside HR, our leadership, and identity groups—99Adapta, 99Afro, 99Colors, 99Womem, and 99Familys.

This is our ongoing journey, with much more still to come.

We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).

I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms