Manager, Solutions Architecture

WillowTree; Brasil; Híbrido; BRL 910.000 - 991.000; Tempo integral

Resumo da oferta

A leading digital consultancy is seeking a Solutions Architecture Consultant to join their team. You will leverage your software delivery experience to support client projects and lead technical initiatives. The role requires strong communication and multi-platform familiarity, with an emphasis on AWS and client service experience. This position offers flexible working arrangements with a competitive salary package.

Serviços

Healthcare benefits

401K matching

Flexible paid time off

Parental Leave

Employee Assistance Program (EAP)

Qualificações

• Experience delivering software in an agency/client-service environment.
• Ability to break down complex ideas for technical and non-technical individuals.
• Experience with software estimation, work planning within time/cost constraints.

Responsabilidades

• Lead scoping and technical design during the presale process.
• Play a lead role in technical architecture and discovery projects.
• Own a technology vertical, encompassing solution design and implementation.

Conhecimentos

Attention to detail

Clear communication

Multi-platform familiarity

Agile methodologies

Client service experience

Ferramentas

AWS

Azure

Content Management Systems

Descrição da oferta de emprego

Who We Are

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

Location & Flexibility

Our Solutions Architecture Consultant is an integral part of our Commercial team at TELUS. To ensure the SA Manager can maximize their impact, we are prioritizing candidates who are willing to maintain a weekly in-office presence in a hybrid capacity (Tuesdays, Wednesdays, and Thursdays) in one of our offices: Charlottesville, VA (HQ), Durham, NC, Columbus, OH, Boston, MA.

We are open to highly qualified candidates who would like to be considered in a remote capacity for this role, but due to our client distribution and office locations, we are only considering team members who can work in the Eastern Time Zone.

The Opportunity

As a Solutions Architecture Consultant, you’ll provide continuity in pre-sale and delivery stages with our client and executive partners. You’ll leverage your software delivery experience and technical expertise to refine, architect, plan, and initiate new projects. While working with a delivery team as an individual contributor, you’ll support in-flight projects and implement our client partner’s vision. SA Consultants bring their dynamic capabilities to a variety of scenarios, such as: speaking with prospective clients about our capabilities, leading architecture and discovery projects for new client initiatives, and working with a delivery team to implement their vision. During downtime, SAs act as roving catalysts to support in-flight projects, with L&D time spent growing their technology expertise in a selected specialization (e.g. AWS).

Responsibilities

• Presale : Lead scoping, technical design, and work planning during the presale process while speaking with prospective clients about your project team’s capabilities
• Delivery : Play the lead role in technical architecture and discovery projects, using consulting methods to refine the product and technical architecture of client projects
• Subject Matter Expertise : Own a “technology vertical”, encompassing solution design, platform selection, implementation support, and thought leadership (e.g. AWS, Content Management Systems, hybrid mobile frameworks, etc)
• Roving Catalyst: Enhance existing project teams with architectural account-level guidance or specific subject matter expertise

Qualifications

• An eye for details and an ability to navigate ambiguity
• Experience delivering software in an agency/client-service environment
• Ability to clearly break down complex ideas to both technical and non-technical individuals
• Experience having commercial conversations involving budgets and fees
• Multi-platform familiarity, with expertise in one or more of the following:
  • Front-end mobile technologies (iOS, Android, Web/JS)
  • Backend cloud and/or enterprise platforms (AWS/Azure)
  • Content management systems, analytics platforms, and other 3rd party frameworks
• Experience with software estimation, work planning, and building project plans within time/cost constraints
• You\'re excited to learn the principles of mobile software development
• Experience quickly iterating and refining a product vision with a client by offering multiple approach options
• Passion to apply modern processes that transform client organizations (e.g. continuous delivery, rapid iteration, and agile-inspired methodologies)
• Excellent verbal and written communication skills
• Ability to use repeatable frameworks and best practices to incorporate new technologies or concepts
• Appreciation for the wider client enterprise, beyond a single project or initiative
• Desire to expand an account to holistically service a client
• Equally comfortable working in pre-sale and post-sale environments

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

What We\'ll Offer

In addition to a great culture and interesting work with opportunities for growth and development, this position is eligible for the following benefits:

• Healthcare benefits - Medical, Vision, Dental (Including an option for 100% coverage of individual employee medical premiums)
• Life & Disability Insurance
• 401K matching
• Flexible paid time off & paid company holidays
• Parental Leave
• Employee Assistance Program (EAP)
• And more!

*Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons determined during the interview process. Role ranges are periodically reviewed and updated based on market changes, internal needs, and industry trends. To drive ongoing pay equity for team members, TELUS Digital conducts regular compensation audits.

USA Pay Range $170,000 — $185,000 USD