Icqa Operations Manager

Amazon Servicos De Varejo Do Brasil Ltda.; Manaus; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading retail services company is seeking an Area Manager in Recife, Brazil. The role involves overseeing inventory control and quality assurance, with responsibilities for driving process improvements and leading teams. Candidates should have a Bachelor's degree and experience in inventory management and quality assurance. Fluency in Portuguese and advanced English skills are required. The company offers opportunities in a fast-paced, growth-driven environment.

Qualificações

• Bachelor's degree is required.
• Experience in Inventory and Quality Assurance Management.
• Supervisory experience in a Distribution or Manufacturing environment.
• Fluency in Portuguese and advanced proficiency in English.
• Experience with WMS, SQL, Excel, and report analysis.

Responsabilidades

• Ensure quality and inventory transaction integrity.
• Review customer defect data and develop action plans.
• Plan and execute daily, weekly, and monthly quality improvements.
• Supervise associates in Inventory Control and Quality Assurance operations.
• Drive process improvements in a deadline-driven environment.

Conhecimentos

Inventory Management

Quality Assurance

Analytical Skills

Data Analysis

Communication Skills

Formação académica

Bachelor's Degree

Ferramentas

WMS

SQL

Excel

Descrição da oferta de emprego

Description

THIS position will be based in Recife region.

This specific Area Manager position has complete responsibility for overall Inventory Control and Quality Assurance.

Key Job Responsibilities

• Measurement of quality & inventory transaction integrity accuracy while providing feedback to the operations.
• Review & analysis of customer defect data with development of corresponding action plans to reduce defects.
• Develop & execute daily, weekly & monthly action plans that increase quality, inventory accuracy & service.
• Partner with Area Managers & Operations Managers in the communication of policies.
• Follow up to ensure compliance & consistency for policies & procedures surrounding Inventory Control & Quality.
• Plan & execute cycle counts as described in each area of the facility.
• Establish & Maintain Inventory handling procedures within the building.
• Plan for & identify root causes of inventory deviation through cause & effect analysis.
• Lead & supervise associates in Inventory Control / Quality Assurance operations.
• Responsible for the overall direction, coordination, & evaluation of the operation.
• Carry out supervisory responsibilities in accordance with the organization's policies & procedures: to include interviewing & training exempt & nonexempt employees; full accountability for setting & meeting operational goals; strategic planning & forecasting; assigning & directing work; appraising performance; rewarding & disciplining employees; resolving problems; & staffing; as well as developing standard operating procedures.
• Drive process improvements & the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment.

Basic Qualifications

• Bachelor's Degree
• Inventory & Quality Assurance Management experience
• Supervisory experience in a Distribution or Manufacturing environment
• Fluent in Portuguese and Advanced in English
• WMS, SQL, Excel and reports analyses experience

Preferred Qualifications

• Strong analytical, math, data analysis, listening & communication skills
• APICS certification
• Ability to show Inventory & Quality improvement in a continually improving environment
• Ability to quickly pick up various software systems and data analysis tools