General ManagerChief of Staff 16397

Somewhere; Brasília; Presencial; BRL 200.000 - 250.000; Tempo integral

Resumo da oferta

A leading online education company is seeking a General Manager/Chief of Staff in Brasília, Brazil. This senior leadership role includes overseeing daily operations, managing projects, and partnering with the founder to drive strategic initiatives. The ideal candidate will have 7 years of experience in a similar role, excellent project management skills, and proficiency with tools like HubSpot. This full-time position offers a salary between $6000 and $7000, with performance-based incentives and valuable perks.

Serviços

Performance-based incentives

Work device provided

Qualificações

• 7 years of experience in a senior management role, preferably in an education SaaS or digital marketing environment.
• Proven track record of scaling a business and building high-performing teams.
• Excellent project management and problem-solving skills.

Responsabilidades

• Oversee day-to-day operations and manage ongoing projects to meet deadlines.
• Lead a team providing coaching and professional development.
• Serve as a strategic partner to the founder analyzing business performance.

Conhecimentos

Compliance Management

Customer Retention

Quality Assurance

Customer Service

Account Management

Sales Goals

Formação académica

Bachelor’s degree

Advanced degree

Ferramentas

HubSpot

Slack

Business intelligence tools

Descrição da oferta de emprego

LOOKING FOR STELLAR TOP CANDIDATES

Position: General Manager/Chief of Staff

Working Hours: Full-Time Monday - Friday

Search Location: Latin America, South Africa, and the United States

Salary: 6000 - 7000 USD

Incentives: Performance-based incentives tied to revenue/margin targets

Perks & Benefits: Work Device provided

The Final Salary Offer depends on the client's decision interview results and experience

About the Role

This is a senior-level leadership role responsible for overseeing day-to-day operations, project management, and team management for a fast-growing online education company. The General Manager/Chief of Staff will partner closely with the founder to implement the company’s strategic vision, drive operational excellence, and build a high-performing team. This is an opportunity to make a significant impact on the growth and success of the business.

Role Responsibilities

• Manage all ongoing projects and initiatives ensuring deadlines and deliverables are met across the organization
• Oversee a team of 9-10 full-time employees and 10 contractors providing coaching, performance management, and professional development
• Lead the hiring process for new roles including sourcing, interviewing, and making hiring recommendations
• Conduct regular 1-on-1 meetings with team members to address concerns, provide feedback, and support their growth
• Serve as a strategic thought partner to the founder, analyzing business performance, identifying opportunities, and recommending data-driven solutions
• Manage the company’s tech stack including HubSpot and Slack to drive efficiency and visibility across the organization
• Develop and implement processes and systems to increase accountability, transparency, and operational excellence

Requirements

• 7 years of experience in a general management, chief of staff, or similar senior leadership role, preferably in an education SaaS or digital marketing environment
• Proven track record of scaling a growing business, building high-performing teams, and driving operational improvements
• Excellent project management, problem-solving, and decision-making skills
• Strong interpersonal and communication abilities, with the capacity to effectively liaise with both internal teams and external partners
• Familiarity with education technology, online course creation, and digital marketing best practices
• Proficient in using business intelligence tools, CRMs (e.g., HubSpot), and project management software
• Bachelor’s degree required; advanced degree preferred

Key Skills

Compliance Management, Customer Retention, Quality Assurance, Customer Service, Extensive Knowledge, Account Management, Front Office, Telephone Calls, Needs Analysis, Cold calls, Business Relationships, Customer Complaints, Sales Goals, Sales Process, New Clients

Employment Type

Full Time

Experience

Years

Vacancy

1

Application Process

Please submit your resume in English. We process one active application at a time.